📖 Today’s lesson
Lesson 7: Constraints expose understanding.
Anyone can read a policy aloud. Explaining it in plain language, under a word limit, with the employee's actual question answered — that is a test of whether you understand it.
Why this matters: An employee will ask you what the notice period actually means while standing at your desk. You either explain it clearly or you say "let me check". One of those builds trust in the function.