📖 Today’s lesson
Lesson 26: Onboarding is protection.
Scope, fees, communication expectations, termination — the engagement letter prevents the disputes that end client relationships. Structured, checklist-driven, model-draftable.
Why this matters: Fee disputes and scope creep are the profession’s most common client conflicts, and almost all trace back to a vague engagement letter. A tight one, explained clearly, is cheap insurance drafted in minutes.