📖 Today’s lesson
Lesson 9: Triage before you type.
Models sort a pile by criteria you define. The skill is defining the criteria — especially the criterion that says "this one is not for AI at all".
Why this matters: HR inboxes mix "what is my holiday balance" with "I need to report my manager". Those need very different handling, and sorting them by hand at 8am is how the second kind gets a slow reply.