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Hiring now · posted today General Contract · Remote

Veterans Service Representative

$60–$85/hr

Published pay. The final rate depends on your test, experience and country.

Remote · Worldwide 10 openings Language: English Posted 3 Nov 2026

About this role

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Role Title:Veterans Service Representative

Role Type:Contractor

Location:Remote

our partner is engaging Veterans Service Representatives to participate in an innovative customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input.

Scope of Work

  • Review and analyze AI-generated disability compensation claims, ensuring comprehensive evaluation of evidence and adherence to established regulatory guidelines.
  • Assess AI-generated medical documentation and determine its impact on existing disability claims, weighing complex evidence accurately.
  • Complete detailed benefit determinations and document rationales with clarity and precision for AI training.
  • Conduct quality assurance reviews of AI-generated claims decisions, pinpointing inconsistencies or errors according to VA standards.
  • Utilize specialized systems such as VBMS to access, update, and manage claim files and supporting documentation.
  • Simulate higher-level review decisions, providing expertise on appeals and supplemental claim processes for AI training.
  • Deliver constructive written and verbal feedback to enhance AI model training accuracy and effectiveness.

Preferred Qualifications

  • Proven expertise as a Veterans Service Representative or equivalent, with strong experience in benefit determination and evidence gathering.
  • Familiarity with GS-0996: Veterans Claims Examining, GS-0105: Social Insurance Administration, or GS-0512: Internal Revenue Agent functions.
  • Demonstrated skill evaluating disability compensation and conducting claim ratings in a regulated environment.
  • Experience using VBMS or similar claims management platforms.
  • Background in quality assurance for claims or similar processes within federal, state, or related agencies.
  • Ability to synthesize complex information and present informed decisions for higher-level review processes.

This is a 100% remote contract role, open to applicants worldwide in the countries the employer accepts.

Benefit DeterminationQuality AssuranceDisability CompensationEvidence GatheringVBMSGS-0996

How applying works

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  2. You go straight to the application. We email you a copy of this role and your link.
  3. Most platforms ask for a CV and a short skills test or AI interview in your field.

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What to know before you apply

Pay
At the published rate, 10 hours a week would be about $600–$850 and 20 hours about $1,200–$1,700 before tax. Hours depend on the project, so treat this as a ceiling, not a promise.
Location
Open worldwide in the countries the employer accepts. Payments usually go out through services like PayPal or Wise, so check one of them works in your country.
Timing
This listing is new today. Projects can close once they have enough people, so it is worth applying while it is open.
Test tips for public servants
  • Expect a short skills test that checks careful reading, reasoning and clear writing.
  • Read the project guidelines fully before your first task. Accuracy matters more than speed.
  • Explain your judgements in plain, complete sentences. Reviewers look for the reason, not just the answer.
  • Keep a steady weekly schedule. Projects usually prefer contributors they can count on.
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