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Updated 13 Nov 2026 · prices read on vendor pages

11 best Chatbase alternatives in 2027

Mehmet ElmicenniReviewed by Mehmet Elmicenni, founder of Zekai•Prices checked •How we check

The short answer

The best Chatbase alternatives in 2027 are CustomGPT (best overall, $99/mo), Botpress (best free plan: 100 conversations a month) and AnythingLLM (best open source, MIT). Chatbase itself starts at $32/mo billed yearly. Zekai checked these prices on vendor pages on 13 Nov 2026; 8 more are compared below, including 4 with a free plan and 3 open source.

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Best overallSee in table →
CustomGPT logo

CustomGPT

$99/mo

7.7
Best free planSee in table →
Botpress logo

Botpress

$189/mo · free plan

7.9
Best open sourceSee in table →
AnythingLLM logo

AnythingLLM

Free to self-host · MIT

8.6
11alternatives compared
5with a free plan
4open source
$24.17/mo billed yearlycheapest paid · Tidio
$32/mo billed yearlyChatbase starts at
01 · Zekai Price Ledger

Which Chatbase alternatives are worth it in 2027?

The best Chatbase alternatives in 2027 are CustomGPT ($99/mo Standard), Botpress (free plan, Plus $189/mo), Chatling ($25/mo Starter), Dante AI ($40/mo), DocsBot AI ($49/mo) and SiteGPT ($59/mo). Chatbase lists Hobby at $32/mo billed yearly for 700 message credits and Basic at $150 monthly. AnythingLLM, Langflow and Chatwoot are open-source options.

ToolTypeStarting priceFree plan limitBest forCost for your teamChecked
Chatbase logo
ChatbaseThe tool you are replacing
 You are here
$32/mo billed yearlyHobby, $32/mo billed yearly (700 message credits, 2 members); Basic $150 billed monthly or $120/mo yearly (4,000 credits); Business $500 monthly or $400/mo yearly (15,000 credits). Hobby's monthly-billed price was not shown in the text read
 No free plan Support agents trained on your docs — 13 Nov 2026 Pricing ↗
CustomGPT logo
CustomGPT Zekai score 7.7Best overall
$99/moStandard, $99 billed monthly or $89/mo billed yearly; Premium $499 monthly or $449/mo yearly
 No free plan Document-heavy agents with a RAG API — 13 Nov 2026 Pricing ↗
Botpress logo
Botpress Zekai score 7.9Best free plan
 Free plan + paid
$189/moPlus, $189 billed monthly or $150/mo billed annually; Team $939 monthly or $750/mo annually
 100 conversations a month, 3 seats, 3 AI agents Programmable agents with a real free tier — 13 Nov 2026 Pricing ↗
Chatling logo
Chatling Zekai score 6.4Cheapest paid
 Free plan + paid
$25/moStarter, $25 billed monthly or $21/mo billed annually ($250/yr); Growth $75 monthly or $63/mo annually
 200 AI credits a month, 1 agent, 1 seat, 500,000 characters Low-cost website bot with a free plan — 13 Nov 2026 Pricing ↗
Dante AI Zekai score 6.5
 Free plan + paid
$40/moStarter, $40 billed monthly or $33.33/mo billed yearly ($400/yr); Advanced $120 monthly or $100/mo yearly
 100 messages a month, 1 agent, 1 seat, 150K characters Voice and web agent with lead capture — 13 Nov 2026 Pricing ↗
DocsBot AI logo
DocsBot AI Zekai score 6.6
 Free plan + paid
$49/moPersonal, $49 billed monthly or $41/mo billed annually ($492/yr); Standard $149 monthly or $124/mo annually
 1 bot, 50 source pages, 100 AI credits a month Documentation chatbots with MCP and Slack — 13 Nov 2026 Pricing ↗
SiteGPT logo
SiteGPT Zekai score 7.5
$59/moStarter, $59 billed monthly or $39/mo billed yearly ($468/yr); Growth $129 monthly or $79/mo yearly
 No free plan Small-site chatbot priced by pages — 13 Nov 2026 Pricing ↗
Tidio logo
Tidio Zekai score 6.6
 Free plan + paid
$24.17/mo billed yearlyStarter, $24.17/mo on the 'Annually (2 months free)' setting; Lyro AI Agent alone from $32.50/mo billed yearly; monthly-billed figures were not read
 50 billable conversations, 50 one-time Lyro AI conversations Live chat plus Lyro AI for stores — 13 Nov 2026 Pricing ↗
AnythingLLM logo
AnythingLLM Zekai score 8.6Best open source
 Open source
Free (self-hosted)
 No limit, self-hosted (MIT) Self-hosted document chat with a website widget $0 14 Nov 2026 Code ↗
Langflow logo
Langflow Zekai score 8.8
 Open source
Free (self-hosted)
 No limit, self-hosted (MIT) Visual builder for RAG agents and MCP $0 14 Nov 2026 Code ↗
ChatbotX logo
ChatbotX Zekai score 7.3
 Open source
Free (self-hosted)
 No limit, self-hosted (MIT) Self-hosted multichannel AI chatbot platform $0 14 Nov 2026 Code ↗
Chatwoot logo
Chatwoot Zekai score 8.6
 Open source
Free (self-hosted)
 No limit, self-hosted (MIT) Open-source support inbox with Captain AI $0 14 Nov 2026 Code ↗

Every price was read on the vendor's own pricing page on the date shown. The Cost Finder assumes one entry plan per person, so it multiplies by your team size; yearly prices are shown per month, and team or business plans can cost more per seat. "Not checked" means we could not confirm a public price.

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02 · Free plan

Is there a free version of Chatbase?

No. Chatbase's pricing page lists Hobby, Basic, Business and Enterprise plans, each paid, with a 7-day trial on the self-serve plans and no free tier. Hobby is $32/mo billed yearly for 700 message credits and 2 members. Chatling, Dante AI, DocsBot AI and Botpress offer permanent free plans with smaller caps.

Source: Chatbase pricing page, read 13 Nov 2026.

FreeNone

No free plan on the pricing page

Paid from$32/mo billed yearly

Hobby, $32/mo billed yearly (700 message credits, 2 members); Basic $150 billed monthly or $120/mo yearly (4,000 credits); Business $500 monthly or $400/mo yearly (15,000 credits). Hobby's monthly-billed price was not shown in the text read

03 · Free alternatives

What are the best free Chatbase alternatives?

The best free Chatbase alternatives are Botpress (100 conversations a month, 3 AI agents, 3 seats), Chatling (200 AI credits a month, 1 agent), Dante AI (100 messages a month), DocsBot AI (1 bot, 50 source pages) and Tidio (50 conversations, 50 free Lyro AI conversations). Chatbase itself has no free plan on its pricing page, only a 7-day trial.

Botpress logo

Botpress

Best free planFree plan + paid
100 conversations a month, 3 seats, 3 AI agents
Paid from $189/mo
vs Chatbase →Zekai review
Chatling logo

Chatling

Cheapest paidFree plan + paid
200 AI credits a month, 1 agent, 1 seat, 500,000 characters
Paid from $25/mo
vs Chatbase →Zekai review

Dante AI

Free plan + paid
100 messages a month, 1 agent, 1 seat, 150K characters
Paid from $40/mo
vs Chatbase →Zekai review
DocsBot AI logo

DocsBot AI

Free plan + paid
1 bot, 50 source pages, 100 AI credits a month
Paid from $49/mo
vs Chatbase →Zekai review
Tidio logo

Tidio

Free plan + paid
50 billable conversations, 50 one-time Lyro AI conversations
Paid from $24.17/mo billed yearly
vs Chatbase →Zekai review
04 · Open source

What are the best open-source Chatbase alternatives?

The best open-source Chatbase alternatives are AnythingLLM (MIT, document chat with an embeddable widget in its Docker build), Langflow (MIT, visual agent builder deployable as API or MCP), ChatbotX (MIT, multichannel bot with pgvector) and Chatwoot (MIT, support inbox with Captain AI). Each needs your own server and LLM keys.

AnythingLLM logo

AnythingLLM

MIT★ 68.2k GitHub stars · Nov 2026
To self-host: Docker image or bare-metal install; the embeddable website chat widget is only in the Docker version, and you supply an LLM (OpenAI, Anthropic, Ollama, LM Studio) plus a vector database such as LanceDB.
Last release 26 Oct 2026
Zekai open-source pageSource code ↗Managed hosting slot
Langflow logo

Langflow

MIT★ 154.5k GitHub stars · Sep 2026
To self-host: Needs Python 3.10 to 3.14 with uv, or the langflowai/langflow Docker image on port 7860 with LANGFLOW_SUPERUSER_PASSWORD set; you add your own LLM and vector store keys.
Last release 10 Nov 2026
Zekai open-source pageSource code ↗Managed hosting slot
ChatbotX logo

ChatbotX

MIT★ 1.1k GitHub stars · Nov 2026
To self-host: Needs Node.js 24, pnpm, PostgreSQL with pgvector, Redis and S3-compatible storage; Docker Compose provisions the infrastructure and AI agents use your own LLM keys.
Last release 11 Nov 2026
Zekai open-source pageSource code ↗Managed hosting slot
Chatwoot logo

Chatwoot

MIT★ 20k GitHub stars · Jun 2026
To self-host: Rails app shipped with Docker and docker-compose files and a Docker Hub image; one-click deploys for Heroku and DigitalOcean Kubernetes are documented in the README.
Last release 24 Oct 2026
Zekai open-source pageSource code ↗Managed hosting slot
05 · Side by side

How does Chatbase compare with each alternative?

Chatbase Hobby is $32/mo billed yearly for 700 credits and Basic is $150 monthly for 4,000. CustomGPT charges $99 for 1,000 queries, Chatling $25 for 1,750 credits, Dante $40 for 2,000 messages, DocsBot $49 for 5,000 credits, SiteGPT $59 for 4,000 messages and Botpress $189 for 250 conversations. Units differ per vendor, so compare each plan's cap.

01
CustomGPT logo

Chatbase vs CustomGPT

Best overall$99/mo · checked 13 Nov 20267.7
The differenceCustomGPT Standard gives 10 agents, 1,000 queries a month, 5,000 documents per agent and 60M words of storage; Chatbase's Basic plan is 1 agent with 4,000 message credits and 40 MB.
Switch to CustomGPT ifyou need several agents on large document sets and a RAG API, and meter by queries rather than credits
Stay with Chatbase ifyou want built-in helpdesk inbox, voice and Zendesk or Salesforce actions in the same product
Pros
  • Third-party verified #1 for accuracy, reducing the risk of incorrect answers.
  • Every answer includes citations, building customer trust and transparency.
Cons
  • Pricing can be high for small businesses, especially the Premium plan.
  • Query limits on Standard and Premium plans may be restrictive for high-traffic sites.

Pros and cons from the Zekai review of CustomGPT · Verdict: Accurate No-Code Support AI

Visit CustomGPTRead the Zekai reviewPrice alert
02
Botpress logo

Chatbase vs Botpress

Best free planFree plan + paid$189/mo · checked 13 Nov 20267.9
The differenceBotpress bills per conversation (Free covers 100 a month, Plus 250 with packs of 100 for $65) and includes $25 of AI usage on Plus; Chatbase counts message credits.
Switch to Botpress ifyou want to prototype on a free plan with three seats and three agents before paying anything
Stay with Chatbase ifyou prefer a prebuilt support agent with helpdesk integrations over building flows in a studio
Pros
  • No per-seat cost, offering significant savings over competitors.
  • Integrates with existing helpdesks like Zendesk and Intercom.
Cons
  • Pricing is based on conversation volume, which can be unpredictable for high-traffic teams.
  • The free plan is limited to 100 conversations per month.

Pros and cons from the Zekai review of Botpress · Verdict: Powerful Support Automation

Visit BotpressRead the Zekai reviewPrice alert
03
Chatling logo

Chatbase vs Chatling

Cheapest paidFree plan + paid$25/mo · checked 13 Nov 20266.4
The differenceChatling Starter is $25/mo for 1,750 AI credits, 2 agents and 10 million knowledge-base characters, with unlimited chats on every plan; branding removal is a $35/mo add-on.
Switch to Chatling ifyour budget is under $50 a month and a website widget with a small knowledge base is enough
Stay with Chatbase ifyou need 4,000 or more credits, frontier models and voice or telephony on one plan
Pros
  • Proven to reduce support tickets by up to 45%
  • Supports key customer channels: Web, WhatsApp, Instagram, Telegram, and Messenger
Cons
  • Credit-based system can be complex to predict and budget for
  • Lower-tier plans have significant limits on AI credits and knowledge base size

Pros and cons from the Zekai review of Chatling · Verdict: Fast AI Ticket Deflection

Visit ChatlingRead the Zekai reviewPrice alert
04

Chatbase vs Dante AI

Free plan + paid$40/mo · checked 13 Nov 20266.5
The differenceDante's free plan gives 100 messages a month and 10 voice minutes; Starter at $40/mo adds 2,000 messages and 25M characters, with lead capture and human takeover arriving at Advanced.
Switch to Dante AI ifyou want voice on the website and a phone number from the same agent at a lower entry price
Stay with Chatbase ifyou want Zendesk and Salesforce integrations on Chatbase's Basic plan
Pros
  • Build and train a chatbot in minutes
  • Flat monthly pricing (no per-conversation fees)
Cons
  • Credit system can be complex depending on the LLM used
  • Free tier is highly limited (100 credits/mo)

Pros and cons from the Zekai review of Dante AI · Verdict: Rapid AI Knowledge Bot

Visit Dante AIRead the Zekai reviewPrice alert
05
DocsBot AI logo

Chatbase vs DocsBot AI

Free plan + paid$49/mo · checked 13 Nov 20266.6
The differenceDocsBot Personal at $49/mo includes 5,000 source pages, 5,000 AI credits, remote MCP connections and Messenger, WhatsApp and Telegram, while Chatbase's cheapest listed plan is $32/mo billed yearly.
Switch to DocsBot AI ifyou want documentation Q&A with 5,000 source pages and MCP connections at a mid-range price
Stay with Chatbase ifyou need voice, an agent inbox and over 15 helpdesk or commerce integrations built in
Pros
  • Handles high volumes of inquiries, with a documented 80% resolution rate in a case study.
  • Extensive data source support, including helpdesk tickets, websites, and 38+ content sources.
Cons
  • Advanced automation ('Skills') may require technical expertise to configure.
  • Some key integrations (e.g., Microsoft SharePoint) are still listed as 'BETA'.

Pros and cons from the Zekai review of DocsBot AI · Verdict: Instant Support Automation

Visit DocsBot AIRead the Zekai reviewPrice alert
06
SiteGPT logo

Chatbase vs SiteGPT

$59/mo · checked 13 Nov 20267.5
The differenceSiteGPT meters by pages (1,000 on Starter, 10,000 on Growth) and model split: 4k GPT-4.1-mini messages or 400 GPT-4.1 messages on Starter, with 5k-message packs at $59/mo.
Switch to SiteGPT ifyou want to choose between cheaper small-model replies and GPT-4.1 replies within one message quota
Stay with Chatbase ifyou want Chatbase's single credit meter with Claude, Gemini and DeepSeek models and voice included
Pros
  • Provides instant, 24/7 customer support automatically.
  • Trains on multiple sources: URLs, files, videos, and help centers.
Cons
  • Message pricing is complex, varying up to 10x between different AI models.
  • Removing 'SiteGPT' branding requires a $39/mo add-on fee.

Pros and cons from the Zekai review of SiteGPT · Verdict: Fast AI Support Automation

Visit SiteGPTRead the Zekai reviewPrice alert
07
Tidio logo

Chatbase vs Tidio

Free plan + paid$24.17/mo billed yearly · checked 13 Nov 20266.6
The differenceTidio pairs live chat and ticketing with its Lyro AI agent, sold separately from 50 AI conversations; Lyro's first 50 conversations are free for life, and Flows reach 100 visitors free.
Switch to Tidio ifhumans staff live chat for an online store and you want a lifetime free tier of 50 AI conversations
Stay with Chatbase ifyou want an AI-first agent that works through Zendesk, Salesforce and Stripe actions
Pros
  • Provides a unified helpdesk to streamline customer interactions and improve response times
  • Offers proactive automations that convert, enabling marketing teams to focus on high-value activities
Cons
  • May require significant setup and training for the AI agent to be effective
  • Limited customization options for the chatbot's tone and personality

Pros and cons from the Zekai review of Tidio

Visit TidioRead the Zekai reviewPrice alert
08
AnythingLLM logo

Chatbase vs AnythingLLM

Best open sourceOpen sourceFree (self-hosted)8.6
The differenceAnythingLLM runs on your own server with a default LanceDB store and any of OpenAI, Anthropic, Gemini, Ollama or LM Studio, and offers an embeddable website widget in its Docker build.
Switch to AnythingLLM ifyou want to run models locally or on your own keys so document content never leaves your servers
Stay with Chatbase ifyou want a hosted agent with helpdesk integrations and no Docker or vector database to run
Visit AnythingLLMRead the Zekai reviewPrice alert
09
Langflow logo

Chatbase vs Langflow

Open sourceFree (self-hosted)8.8
The differenceLangflow is a drag-and-drop builder that deploys a flow as an API or MCP server and links to LangSmith and Langfuse for tracing; Chatbase trains from uploaded sources without a flow canvas.
Switch to Langflow ifdevelopers want to wire retrieval, tools and tracing themselves and expose the agent as an API or MCP server
Stay with Chatbase ifyou want a ready chat widget and support inbox rather than assembling components
Visit LangflowRead the Zekai reviewPrice alert
10
ChatbotX logo

Chatbase vs ChatbotX

Open sourceFree (self-hosted)7.3
The differenceChatbotX stores knowledge in PostgreSQL with pgvector and takes OpenAI, Claude, Gemini, DeepSeek, OpenRouter or local models through your own keys, with a webchat channel and human takeover.
Switch to ChatbotX ifyou want an MIT-licensed multichannel bot platform that connects to local models and your own database
Stay with Chatbase ifyou do not want to maintain Postgres, Redis and object storage for a support bot
Visit ChatbotXRead the Zekai reviewPrice alert
11
Chatwoot logo

Chatbase vs Chatwoot

Open sourceFree (self-hosted)8.6
The differenceChatwoot is a self-hosted support inbox whose Captain AI agent sits beside website live chat, email, WhatsApp, Instagram, Telegram and SMS channels; Chatbase's agent plugs into helpdesks instead.
Switch to Chatwoot ifyou want your support inbox and AI agent on infrastructure you control, with no per-credit billing
Stay with Chatbase ifyou want the AI agent trained on your docs in minutes without administering a Rails stack
Visit ChatwootRead the Zekai reviewPrice alert
06 · What changed

Why do people leave Chatbase?

  • Chatbase's pricing page (read 13 Nov 2026) lists only paid plans with a 7-day trial: Basic is $150 a month ($120 billed yearly) for 4,000 message credits and 3 members, and add-ons include $40 per 1,000 extra credits and $99 a month to remove 'Powered By Chatbase'. (source)

  • Chatbase's changelog says the GPT-6.1 Terra model costs 2 credits per response, so larger models draw down the monthly message credits faster. (source)

  • Chatbase's workspace docs say legacy-plan users are unaffected unless they switch to annual billing or change plans, and that annual billing is 20% cheaper than monthly. (source)

08 · FAQ

Questions people ask about Chatbase alternatives

What is the best alternative to Chatbase in 2027?

CustomGPT is the best overall Chatbase alternative on this page ($99/mo). For no cost, Botpress has a free plan (100 conversations a month, 3 seats, 3 AI agents). To self-host, AnythingLLM is open source (MIT).

Is there a free version of Chatbase?

No. Chatbase has no free plan; paid plans start at $32/mo billed yearly, checked on 13 Nov 2026.

Is there a 100% free alternative to Chatbase?

Yes. AnythingLLM, Langflow, ChatbotX, Chatwoot are open source and free to self-host. Botpress, Chatling, Dante AI, DocsBot AI, Tidio have a free plan with limits, shown in the table.

What is cheaper than Chatbase?

Chatling starts at $25/mo, against $32/mo billed yearly for Chatbase, as listed on each vendor's pricing page on 13 Nov 2026.

How much do Chatbase alternatives cost for a team of 5?

If each of 5 people buys the entry paid plan, at the prices Zekai checked on 13 Nov 2026, the monthly cost is Tidio $120.85/mo, Chatling $125/mo, Dante AI $200/mo, against Chatbase $160/mo for Chatbase. Team and business plans can cost more per seat. The Zekai Cost Finder on this page recalculates for any team size.

Which is better, CustomGPT or Chatbase?

CustomGPT Standard gives 10 agents, 1,000 queries a month, 5,000 documents per agent and 60M words of storage; Chatbase's Basic plan is 1 agent with 4,000 message credits and 40 MB. Choose CustomGPT if you need several agents on large document sets and a RAG API, and meter by queries rather than credits. Stay with Chatbase if you want built-in helpdesk inbox, voice and Zendesk or Salesforce actions in the same product.

Why are people leaving Chatbase?

The documented reasons are: Chatbase's pricing page (read 13 Nov 2026) lists only paid plans with a 7-day trial: Basic is $150 a month ($120 billed yearly) for 4,000 message credits and 3 members, and add-ons include $40 per 1,000 extra credits and $99 a month to remove 'Powered By Chatbase' (13 Nov 2026); Chatbase's changelog says the GPT-6.1 Terra model costs 2 credits per response, so larger models draw down the monthly message credits faster (27 Oct 2026). Each is sourced in the section above.

What are the best Chatbase alternatives?

CustomGPT, Botpress, Chatling, Dante AI, DocsBot AI and SiteGPT are the closest hosted options; AnythingLLM, Langflow and Chatwoot are the open-source ones.

09 · Method

How did Zekai check this page?

Zekai independently reviews AI tools. For this page we read each vendor's own pricing and product pages and recorded the starting price, the free-plan limit and the date of the check. Only tools that do the same job as Chatbase are listed, and sponsors never change the order or the scores.

Mehmet Elmicenni, founder of Zekai
Mehmet Elmicenni

Founder of Zekai. Reviews the alternatives pages and the price checks behind them.

About the founder · How Zekai scores tools

JSON copyMarkdown copy
1 · Same job onlyEvery alternative does the same task as Chatbase; tools for other jobs are left out.
2 · Vendor pages onlyPrices and free limits come from each vendor's own pricing page, never from blogs.
Zekai score0–10, from four published weights: ease 25%, output quality 30%, value 20%, time saved 25%. How we score
3 · Re-checkedA price older than 35 days is re-read or the page falls back to an older version.
Change log

  • Page rebuilt on v6; all prices re-read on vendor pages.

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