
AI-powered platform to capture, archive, and surveil all digital communications, ensuring regulatory compliance and mitigating risk at scale.
Trusted by 18 of the 20 largest financial institutions to manage complex, high-volume communications data.
What is Smarsh?
Smarsh: AI-powered platform to capture, archive, and surveil all digital communications, ensuring regulatory compliance and mitigating risk at scale. No free plan. Zekai's independent review scores it 8.5 out of 10. Best for large enterprises in regulated industries.
Zekai Verdict
- What is it?
- Smarsh provides a unified platform for Compliance and GRC teams to manage communications risk at scale.
- Best for
- Smarsh is best for compliance teams in large, regulated enterprises needing to unify, archive, and surveil high volumes…
- Not ideal for
- Pricing is not public and requires a sales consultation.
- Price
- Pricing on request
- Zekai Score
- 8.5/10
For Compliance, Audit, and GRC, Smarsh is a leading AI solution for managing communications risk. It provides a unified platform to capture, archive, and surveil data from all digital channels—email, mobile, social, and voice. Its AI capabilities automatically flag potential misconduct, such as insider trading, streamlining surveillance and ensuring firms are audit-ready. This is proven by its adoption by over 6,500 customers, including 18 of the 20 largest global financial institutions.
Your workflow, automated
Before & After
Manual, siloed review of communications across dozens of platforms.
High risk of non-complianceAutomated, unified surveillance and archiving of all communications in one place.
Audit-ready at all timesPrompts for Compliance
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Trusted by 6,500+
Smarsh integrations
Best Smarsh alternatives
Smarsh vs. Proofpoint: Both are leaders in communications archiving. Choose Smarsh when your primary need is AI-driven surveillance and risk detection across the broadest possible set of modern channels (social, collaboration, voice). Choose Proofpoint if your organization is primarily focused on email security and archiving within a broader cybersecurity framework. Smarsh is a specialist compliance tool; Proofpoint is a security platform with a strong archiving component.
Is Smarsh worth it?
Why Compliance, Audit & GRC choose this tool
Key Use Cases
Smarsh is a market leader for enterprise-grade communications compliance, offering robust, AI-driven surveillance and archiving across an impressive range of channels. Its power and scalability are ideal for complex financial and government entities. However, this enterprise focus means pricing is opaque and the platform is likely overkill for smaller firms without extensive regulatory burdens.
Frequently asked questions
What is the best AI tool for financial services communication compliance?
How does Smarsh help with regulatory audits?
What communication channels can Smarsh capture?
How can I automatically monitor employee emails and chats for insider trading?
Is Smarsh available worldwide?
Can Smarsh help with public records requests like FOIA?
Last reviewed:
Smarsh pricing and plans
Prices and features are updated regularly but can change at any time — always confirm on the official website. Some links on this page are affiliate links.
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Take it with you
- Why Unified Archiving is Non-Negotiable: Understand the risks of siloed communication data.
- Identifying Your Key Channels: Mapping your organization's communication footprint (email, Teams, Slack, mobile, etc.).
- The Power of AI in Surveillance: Moving beyond simple keyword searches to contextual risk detection.
- Key Risks to Monitor: Insider trading, data leakage, harassment, and other misconduct.
- Building an Audit-Ready Workflow: How to structure your process for rapid response.
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About Smarsh
Full Description
Smarsh provides a unified platform for Compliance and GRC teams to manage communications risk at scale. It uses AI to capture, archive, and surveil data from email, social media, mobile, and voice, helping firms meet regulatory requirements, prepare for audits, and conduct internal investigations efficiently.
Editorial Verdict
Smarsh is a market leader for enterprise-grade communications compliance, offering robust, AI-driven surveillance and archiving across an impressive range of channels. Its power and scalability are ideal for complex financial and government entities. However, this enterprise focus means pricing is opaque and the platform is likely overkill for smaller firms without extensive regulatory burdens.
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