Sponkly — AI for Customer Support & Experience

When your team communicates with international clients, language barriers create friction in customer support and sales. Sponkly addresses this by offering live translation across multiple communication channels without requiring specialized hardware or external interpreters. You can use its browser extension to translate video meetings on Google Meet, Microsoft Teams, and Zoom, allowing participants to speak in their native language while others receive real-time audio and subtitle translations. For web-based support, the SpeakBot tool lets visitors interact in their preferred language while your team replies in theirs, backed by an AI receptionist for off-hours inquiries. Furthermore, Sponkly integrates with AI assistants like Claude, ChatGPT, Cursor, and VS Code through the Model Context Protocol (MCP), enabling you to manage and translate website conversations directly from your developer environment. While the platform offers end-to-end encryption for chats and calls, its strict no-refund policy and reliance on monthly usage pools for features like Video Studio and meetings require you to monitor your limits carefully. By centralizing text, audio, and video translation into one system, Sponkly helps you maintain clear communication channels with global audiences.