Signals

For customer support teams at DTC brands, the gap between a one-time sale and a repeat purchase is often a lack of meaningful engagement. Signals closes this gap by moving beyond reactive tickets and broadcast marketing. Unlike helpdesks like Gorgias or broadcast tools like Attentive, Signals initiates proactive, 1:1 conversations on iMessage at the moment a customer is most engaged: right after their product arrives. This creates a persistent, personal thread where AI can answer questions, solve fit issues, and make contextual cross-sell recommendations. The proof is in the results from real brands. Quaker Marine saw 51% more repeat purchases from customers engaged by Signals. Jordan Craig generated an extra $30 in repeat revenue from every single post-delivery conversation in a controlled test. Signals doesn't replace your existing stack; it integrates with Shopify, Gorgias, and others to become a powerful, revenue-focused layer on top of them. It turns the post-delivery experience from a cost center into a measurable profit driver.