About this role
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Role Title:Medicare Counselor
Role Type:Contractor
Location:Remote
our partner is engaging Medicare Counselors to contribute to a customer project focused on enhancing the quality and accuracy of AI-powered solutions. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.
Scope of Work:
- Review, annotate, and assess Medicare-related content to ensure accuracy, clarity, and compliance with current regulations.
- Provide detailed feedback and contextual insights on scenarios involving Medicare counseling and plan selection.
- Evaluate generative AI responses for correctness and completeness in addressing Medicare inquiries.
- Curate and create sample dialogues, case studies, and written explanations representative of real counseling interactions.
- Identify areas where AI models may misunderstand or misapply Medicare guidelines, offering actionable recommendations.
- Document nuanced expertise related to Medicare eligibility, enrollment, benefits, and appeals processes.
- Collaborate with project managers and technical teams to resolve content ambiguities and refine project outputs.
Preferred Qualifications:
- Extensive experience providing Medicare counseling to diverse populations.
- Up-to-date knowledge of current Medicare rules, policies, and coverage options.
- Exceptional written and verbal communication skills, with an ability to convey complex topics clearly.
- Background in healthcare, insurance, or social services is highly desirable.
- Attention to detail and strong analytical thinking applied to regulatory content.
- Comfort with digital platforms and remote collaboration tools.
- Ability to adapt feedback and content for both lay audiences and technical teams.
This is a 100% remote contract role, open to applicants worldwide in the countries the employer accepts.
