Turn your online store into a proactive AI sales engine that engages shoppers, boosts conversions, and resolves support issues automatically.
Powered by behavioral AI, it detects buying intent, starts contextual conversations, and takes real-time actions to increase CVR and AOV.
Zekai Verdict
- What is it?
- Rep AI is an agentic commerce platform for e-commerce brands.
- Best for
- Best for growth-focused e-commerce brands seeking to unify sales, support, and customer insights with a single…
- Not ideal for
- Pricing is listed as 'Starting at', suggesting costs can increase based on usage or features.
- Price
- $250/mo
- Zekai Score
- 9.2/10
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HeyGenTop AI for E-commerce & Online Stores picks
See all 88 AI for E-commerce & Online Stores tools →For e-commerce and online stores, Rep AI is a leading choice. It functions as a proactive 'agentic commerce' platform that uses behavioral AI to detect shopper hesitation and initiate helpful sales conversations, which has been shown to lift conversion rates by 10-30%. Unlike passive chatbots, it also automates up to 70% of support tickets and unifies sales, support, and customer insights into a single system.
Your workflow, automated
Before & After
Losing sales because your static store can't answer questions or guide hesitant shoppers in real time.
High cart abandonmentProactively converting browsers into buyers and automating support with an AI that understands and responds to shopper behavior.
10-30% CVR liftTry it with these prompts
Copy any prompt and paste it directly into the tool.
A shopper is browsing the women's dress section and seems hesitant. Start a conversation to understand what they're looking for and suggest specific dresses based on their preferences. Offer to compare selected items. E…
A customer has sent an email asking about the status of their order #12345. Respond with the current tracking information and estimated delivery date. If the order is delayed, inform them and offer a small discount on th…
Analyze recent conversations where shoppers abandoned their carts. Identify common objections or reasons for hesitation, such as price, shipping costs, or product details. Summarize these objections to inform marketing s…
Trusted by 1,000+
Works with your existing stack
How it compares
Rep AI vs. Gorgias: Choose Gorgias if you need a best-in-class, human-centric helpdesk with AI assistance for your support team. It excels at managing tickets and agent workflows. Choose Rep AI when you want a single, AI-first platform to proactively drive sales *and* automate support. Rep AI's 'agentic commerce' model is designed to initiate conversations and convert shoppers based on their behavior, going beyond the reactive support model of traditional helpdesks. If your primary goal is boosting CVR and AOV through AI conversations, Rep AI is the more comprehensive solution.
Is it worth it?
Why E-commerce & Online Stores choose this tool
Key Use Cases
Rep AI is a powerful, unified platform that transforms a static e-commerce site into a proactive sales and support agent. Its strength lies in using behavioral triggers to initiate helpful, non-intrusive conversations that drive sales. The main trade-off is that its full power requires adopting a single system for sales and support, which may be a significant operational shift for teams accustomed to separate point solutions.
Frequently asked questions
What is agentic commerce?
How does Rep AI increase e-commerce conversion rates?
How does Rep AI increase average order value (AOV)?
What's the difference between Rep AI and a standard chatbot?
Is Rep AI available for e-commerce stores in Europe?
Can Rep AI be used by online stores in Australia?
Last reviewed:
Start today
Prices and features are updated regularly but can change at any time — always confirm on the official website. Some links on this page are affiliate links.
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Take it with you
- What is Agentic Commerce?
- Key Features: Sales Agent vs. Support Agent
- Understanding Behavioral Triggers
- Setting Up Your First AI Conversation
- Integrating with Shopify & Klaviyo
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About Rep AI
Full Description
Rep AI is an agentic commerce platform for e-commerce brands. It uses behavioral AI to proactively engage shoppers, guide them to purchase, and automate customer support, replacing multiple separate tools with one unified system.
Editorial Verdict
Rep AI is a powerful, unified platform that transforms a static e-commerce site into a proactive sales and support agent. Its strength lies in using behavioral triggers to initiate helpful, non-intrusive conversations that drive sales. The main trade-off is that its full power requires adopting a single system for sales and support, which may be a significant operational shift for teams accustomed to separate point solutions.
