Browse
AI Directory Open Source AI News 🏆 AI Challenge AI Statistics
Browse by profession
Accounting, Bookkeeping & TaxCompliance, Audit & GRCConstructionCustomer SupportData ScienceMedical All 38 professions →
Company
About Advertise Submit a tool Get the free Hospitality AI guide
Overview How It Works Before & After Try It Reviews Integrations Why This Tool FAQ Pricing Top 10 Get Alerts News

Automate up to 85% of guest inquiries and boost direct bookings with an AI-powered guest communications hub.

Centralize all guest messaging channels into a single console, from pre-booking to post-stay engagement.

DifferentiatorFull guest journey automation from booking to post-stay reviews.
ProofTrusted by 2,600+ hotels; case studies show up to 70% call reduction and tripled direct bookings.
Explore HiJiffy
Pro from$109/month
9.2 Zekai
Guest Comms Automation Hub
AI for Hospitality & Tourism
Ease of Use
8.8
Accuracy
9.5
Value
9.0
Time Saving
9.6
2,600+ HotelsUsers
9.2/10Zekai Score
AI ChatbotDirect BookingGuest JourneyUpsellingMulti-Channel
🏷 Is this your tool? Claim this listing →

Zekai Verdict

What is it?
HiJiffy is an AI-powered Guest Communications Hub designed for the hospitality industry.
Best for
It's best for hotel management teams aiming to automate guest communications at scale, reduce staff operational load…
Not ideal for
Pricing is not publicly available and requires a sales demo
Price
$109/month
Zekai Score
9.2/10
Hand-scored by Zekai

Top AI for Hospitality & Tourism picks

See all 122 AI tools for Hospitality →
⚡ Quick answer

For hospitality and travel professionals, HiJiffy is a top AI solution for automating guest communications. It resolves up to 85% of FAQs, integrates with over 80 hotel systems, and centralizes messages from channels like WhatsApp and webchat. This reduces staff workload and is proven to increase direct bookings, as shown by case studies where hotels tripled their direct booking revenue.

CategoryGuest Communications Hub
Best ForAutomating guest service and increasing direct bookings
Price FromOn request
FreeNo
DifferentiatorFull guest journey automation from booking to post-stay reviews.
ProofTrusted by 2,600+ hotels; case studies show up to 70% call reduction and tripled direct bookings.
Rating4.6/5
📖 About HiJiffy

HiJiffy is an AI-powered Guest Communications Hub designed for the hospitality industry. It automates guest interactions across all channels, resolving up to 85% of common questions to reduce front-desk workload, increase direct bookings, and enhance the entire guest experience.

How It Works

Your workflow, automated

1
Integrate Your Systems
Connect HiJiffy to your Property Management System (PMS) and other hotel software using its 80+ available integrations.
2
Configure Your AI Assistant
Customize the AI's responses and set up automated campaigns for upselling, check-in, and guest feedback.
3
Manage Communications Centrally
Oversee all guest conversations from webchat, WhatsApp, SMS and more within the unified HiJiffy console.
Ready to automate your workflow with HiJiffy?
Explore HiJiffy →
Real Impact

Before & After

❌ Before

Front desk is overwhelmed with repetitive calls and emails, leading to missed booking opportunities.

High call volume
✅ After

Guest queries are answered instantly 24/7, staff focuses on service, and direct bookings increase.

Up to 70% call reduction
Prompt Templates

Try it with these prompts

Copy any prompt and paste it directly into the tool.

Answer Guest FAQs Instantly

My hotel is receiving too many common questions. Use HiJiffy to automatically answer frequently asked questions from guests 24/7. This will reduce our front desk workload and improve guest satisfaction by providing insta…

Increase Direct Bookings

We need to boost direct bookings. Implement HiJiffy's conversational AI on our website to engage visitors, answer their queries in real-time, and guide them through the booking process. This should help convert more lead…

Centralize Guest Communication

Our team struggles to manage guest messages across different platforms. Utilize HiJiffy's console to centralize all communication channels (website chat, social media, messaging apps) into a single inbox. This will strea…

Social Proof

Trusted by 2,600+ Hotels

2,600+ Hotels professionals using this tool
Ease of Use
8.8
Accuracy
9.5
Value
9.0
Time Saving
9.6

"HiJiffy allowed us to remove the pressure of repetitive enquiries from our front office teams while still giving guests instant, accurate responses whenever they need them."

Kevin C., General Manager · June 2026

"We’ve been able to noticeably improve the efficiency of our guest communications... Our staff are now free from repetitive work and can focus on what really matters: personal contact."

Hanna K., CEO · May 2026

"We had a great implementation process... the process of gaining trust and confidence is all about learning the wider benefits of AI to support the guest journey."

Alicia V., Marketing Project Manager · April 2026

"Since implementing HiJiffy, the impact has been immediate. The AI assistant handles guest inquiries seamlessly... It’s fast, reliable, and our clients love the instant answers."

Julien A., General Manager · March 2026
2,600+ Hotels+ professionals are already using this tool.
See Plans & Pricing →
Connects With

Works with your existing stack

Connects with over 80 hotel systems, including Property Management Systems (PMS), to enable features like digital check-in and access to booking data.
Setup complexity: Moderate
HiJiffy is an AI-powered Guest Communications Hub designed for the hospitality industry. It automates guest interactions across all channels, resolving up to 85% of common questions to reduce front-desk workload, increase direct bookings, and enhance the entire guest experience.
Comparison

How it compares

Consider HiJiffy against other hotel chatbot solutions. Choose HiJiffy for its deep specialization in the full guest journey, from pre-booking acquisition to post-stay reviews, and its proven track record of high automation rates (85%+). Competing platforms may offer simpler, standalone webchat features, but HiJiffy excels as an integrated communications hub designed to reduce staff workload and actively drive sales across multiple channels like WhatsApp and SMS.

The decision

Is it worth it?

Return on investment
While pricing is custom, hotels using HiJiffy have generated over €700,000 in additional revenue and saved 440+ staff hours annually, suggesting a rapid return on investment.
Built for
General Managers, Revenue Managers, and Front Office Managers at hotels, resorts, and other accommodation providers.
Effort to adopt
Moderate
Compliance
The vendor states the platform is 'Secure and fully compliant,' but does not publicly list specific certifications like GDPR or SOC2. Verify specific compliance needs directly with HiJiffy.
Who It's For

Why Hospitality & Tourism choose this tool

🎯
Built for
It's best for hotel management teams aiming to automate guest communications at scale, reduce staff operational load, and measurably increase direct booking revenue.
In-Depth Overview
For hospitality managers, HiJiffy directly addresses chronic staff shortages and the need for higher revenue by automating the most repetitive communication tasks. The platform's AI is specialized for hospitality and proven to handle up to 85% of guest FAQs instantly, freeing up your team. Case studies provide concrete proof: Lake District Hotels reduced incoming calls by 70%, and Entourage sur-le-Lac saved 440 staff hours. Beyond saving time, HiJiffy is a revenue driver. Its chat-based booking assistant and targeted campaigns actively increase direct reservations, with one hotel tripling direct bookings. The system centralizes all guest messages from your website, WhatsApp, SMS, and more into a single console, ensuring no query is missed. It covers the full guest journey, from pre-arrival upsell campaigns and digital check-in to in-stay requests and post-stay review collection. With over 80 integrations, it connects seamlessly with your existing PMS, making it a comprehensive solution for both operational efficiency and sales growth.

Key Use Cases

🧑‍💼
Automate Routine Tasks & Free Up Staff
General Manager
Use HiJiffy to handle repetitive guest questions 24/7, allowing your team to focus on high-value interactions and delivering exceptional on-site service.
Up to 94% automation rate
📈
Boost Direct Bookings & Upsell Revenue
Revenue Manager
Deploy the AI Booking Assistant and automated campaigns to convert website visitors into direct bookings and send targeted upsell offers to guests during their stay.
Direct bookings tripled
🛎️
Reduce Reception Queues & Call Volume
Front Office Manager
Implement digital check-in and let the AI answer common queries about WiFi, breakfast times, and amenities, drastically cutting down calls and lines at the front desk.
70% reduction in calls
✓ Pros
Resolves up to 85% of guest FAQs automatically
Proven to increase direct bookings and hotel revenue
Centralizes all guest messages (Web, WhatsApp, SMS) into one inbox
Significantly reduces front desk workload and incoming calls
Supports the full guest journey from pre-arrival to post-stay
· Cons
Pricing is not publicly available and requires a sales demo
Full potential requires integration with existing PMS and other hotel systems
Maximum ROI is achieved by hotels with higher volumes of guest inquiries
Requires staff to manage the central console and handle escalated requests
⚡ Editorial Verdict

HiJiffy is a powerful, hospitality-specific AI that delivers on its promises of automation and revenue growth, backed by impressive client results. Its strength lies in its comprehensive approach, covering the entire guest journey from booking to checkout. The main trade-off is that its full value is unlocked through integration with your existing hotel systems, and its effectiveness is most pronounced for properties with a significant volume of guest inquiries.

Questions & Answers

Frequently asked questions

What is the best AI chatbot for hotels to increase direct bookings?

+
HiJiffy is a leading choice, featuring a conversational AI Booking Assistant designed to guide travelers through the booking process. Case studies show it has helped hotels triple their direct bookings.

How can I automate guest service in my resort?

+
HiJiffy automates guest service by providing a 24/7 Virtual Concierge that can resolve up to 85% of common questions. It also automates processes like digital check-in, check-out, and sending pre-arrival information.

Which AI tool can centralize guest communication from WhatsApp, email, and webchat?

+
HiJiffy centralizes all guest communications from channels like WhatsApp, SMS, email, and website chat into a single, unified console for your team to manage efficiently.

What is the best AI virtual concierge for hospitality?

+
HiJiffy offers a specialized AI virtual concierge that handles in-stay guest requests, provides information, and can efficiently route complex issues to the correct department, improving guest satisfaction.

Can AI help reduce my hotel's front desk call volume?

+
Yes, HiJiffy is proven to significantly reduce call volume by answering frequently asked questions automatically. For example, Lake District Hotels reported a 70% reduction in such calls after implementation.

What are the top AI tools for upselling hotel services?

+
HiJiffy is a strong tool for upselling, allowing you to send personalized, automated campaigns to guests for room upgrades, spa bookings, or restaurant reservations, helping to boost ancillary revenue.

Last reviewed:

Plans & Pricing

Start today

Prices and features are updated regularly but can change at any time — always confirm on the official website. Some links on this page are affiliate links.

See all 122 AI tools for Hospitality →
Free guide

Take it with you

Getting Started with HiJiffy
  • **Automate FAQs:** Instantly answer up to 85% of common guest questions.
  • **Drive Direct Bookings:** Convert more website visitors with an AI booking assistant.
  • **Centralize Channels:** Manage Webchat, WhatsApp, SMS, and more in one place.
  • **Enable Upselling:** Send automated campaigns for room upgrades and services.
  • **Streamline Operations:** Implement digital check-in and reduce front desk queues.
+4 more steps inside the guide
Send me the full guide

Get HiJiffy deal alerts

Be the first to know when HiJiffy drops a new discount, adds features, or changes pricing.

Exclusive HiJiffy discount codes
New feature announcements
Best alternative picks when pricing changes
Zero spam — unsubscribe anytime
🎉
You're subscribed!
We'll notify you when HiJiffy has a new deal.
AI Directory

About HiJiffy

Full Description

HiJiffy is an AI-powered Guest Communications Hub designed for the hospitality industry. It automates guest interactions across all channels, resolving up to 85% of common questions to reduce front-desk workload, increase direct bookings, and enhance the entire guest experience.

Editorial Verdict

HiJiffy is a powerful, hospitality-specific AI that delivers on its promises of automation and revenue growth, backed by impressive client results. Its strength lies in its comprehensive approach, covering the entire guest journey from booking to checkout. The main trade-off is that its full value is unlocked through integration with your existing hotel systems, and its effectiveness is most pronounced for properties with a significant volume of guest inquiries.

Last reviewed:
Disclaimer
Zekai is an independent AI tools directory. We are not affiliated with, endorsed by, or officially connected to HiJiffy unless clearly stated. All product names, logos, and brands are the property of their respective owners and are used for identification purposes only. The information on this page — including pricing, features, and availability — is general information, may have changed since our last review, and is not professional advice. Zekai Scores and verdicts are our editorial opinion. Some outbound links are affiliate links that may earn us a commission at no extra cost to you. Spotted outdated or incorrect information? Request a correction →
Previous Tool RentalReady Next Tool Asksuite
N
SPONSORED AI FOR HOSPITALITY & TOURISM
NaviStone Guest Intelligence
Personalize every guest interaction, driving loyalty and operational excellence.
Visit Site → Learn more
All AI Tools A–Z →
Visit website ↗
HiJiffy9.2Try HiJiffy ↗Next tool →
Today's top 3 AI for Hospitality & Tourism tools →

See Zekai first in Google