SevenRooms — AI for Hospitality & Tourism

Managing restaurant operations and guest relationships often requires coordinating multiple software tools for reservations, table seating, and marketing. SevenRooms combines these front-of-house operations into a single platform. Instead of relying solely on third-party discovery channels where guest information remains hidden, SevenRooms lets you capture and unify diner data across bookings, visits, and online orders. You can track guest spend, dietary preferences, and visit history to build detailed CRM profiles. The system features AI-driven table management that automates seating arrangements, cover forecasting, and waitlists during shifts to optimize table turns. Additionally, the platform provides automated marketing tools that send targeted email and SMS campaigns based on guest behavior, helping you encourage repeat visits and promote special events. For phone calls, an optional Voice AI add-on answers incoming calls, books reservations directly, and answers guest inquiries automatically. By centralizing guest data and seating workflows, hospitality operators can increase revenue through pre-arrival upsells and automated marketing while maintaining direct control over customer relationships.