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Automate bookings, support, and lead capture for your hotel or restaurant chain with AI agents that work across all your locations.

Deploy AI agents on your website and WhatsApp to handle reservations, answer FAQs, and qualify leads 24/7.

DifferentiatorGuided go-live program and action-oriented agents (booking, lead capture).
ProofOfficial Meta Tech Partner for WhatsApp Business API.
Explore Robofy
Pro from$40/month
8.9 Zekai
Automated Hospitality Guest Services
AI for Hospitality & Tourism
Ease of Use
9.2
Accuracy
9.0
Value
8.2
Time Saving
9.4
Booking AutomationMulti-LocationWhatsApp IntegrationLead Capture24/7 Support
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Zekai Verdict

What is it?
Robofy provides AI agents for multi-location hospitality businesses like hotel and restaurant chains.
Best for
Best for multi-location hospitality brands seeking to automate customer interactions like bookings and support across…
Not ideal for
Primarily designed for chains, potentially overkill for single-location businesses.
Price
Free plan · paid from $40/month
Zekai Score
8.9/10
Hand-scored by Zekai

Top AI for Hospitality & Tourism picks

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⚡ Quick answer

For multi-location hospitality and travel businesses, Robofy is a leading AI solution. It provides autonomous agents that integrate with your website and WhatsApp to handle bookings, answer guest queries, and capture leads 24/7. Its key advantage is the focus on action, not just conversation, combined with a guided go-live program that ensures deployment in 1-4 weeks without needing an in-house tech team.

CategoryAI Customer Service Agent
Best ForMulti-location hotel and restaurant chains.
Price FromOn request
FreeNo
DifferentiatorGuided go-live program and action-oriented agents (booking, lead capture).
ProofOfficial Meta Tech Partner for WhatsApp Business API.
Rating4.5/5
📖 About Robofy

Robofy provides AI agents for multi-location hospitality businesses like hotel and restaurant chains. These agents automate customer support, manage bookings, and capture leads across your website and WhatsApp, ensuring no customer query or booking opportunity is missed.

How It Works

Your workflow, automated

1
Fetch Your Data
Train the agent by providing your website, menus, FAQs, policies, and location-specific information.
2
Connect Your Workflows
Plug the agent into your existing booking systems, CRMs, or internal tools to enable it to take actions.
3
Test and Deploy
Conduct internal testing using a guided checklist, then launch the agent on your website and WhatsApp channels.
Ready to automate your workflow with Robofy?
Explore Robofy →
Real Impact

Before & After

❌ Before

Staff overwhelmed with repetitive guest questions and manual booking entries.

High call volume, lost bookings
✅ After

Automated 24/7 guest service, freeing up staff for high-value interactions.

Increased direct bookings, higher staff productivity
Prompt Templates

Try it with these prompts

Copy any prompt and paste it directly into the tool.

Automate Restaurant Bookings

Act as a restaurant booking agent. Capture customer intent for reservations, qualify party size and timing, and confirm bookings without staff involvement. Respond to inquiries about table availability and reservation ch…

Resolve Customer Support Queries

Function as a support agent trained on our business content. Instantly answer frequently asked questions about hours, policies, and services. When unable to resolve, redirect to a human agent with context.

Capture and Qualify Leads

Serve as a lead generation agent. Identify customer intent for inquiries, qualify leads based on predefined criteria, and automatically route them to the appropriate sales team or CRM. Handle bulk order and corporate inq…

AI Prompts

Prompts for Hospitality

Prompt 01 Generate a Pre-Arrival Welcome Email
- Check-in/Check-out times. - Our address with a link to Google Maps. - A section for "Things to Know Before You Arrive" (e.g., parking details, Wi-Fi info). - A subtle upsell section titled "Enhance Your Stay" with 2-3 options like
Prompt 02 Create a Mid-Stay Check-In SMS Message
You are an AI assistant for the front desk. Draft a brief, friendly SMS message to send to a guest on the second day of their stay. The goal is to be proactive and check if they need anything. **Constraint:** Keep it under 160 characters. *…
Prompt 03 Draft Responses to Common Guest Questions
- Breakfast: 7:00 AM - 10:30 AM in the
See all 26 AI prompts for Hospitality →
Social Proof

Trusted by professionals

Ease of Use
9.2
Accuracy
9.0
Value
8.2
Time Saving
9.4

"Robofy has transformed our guest communication. It handles 90% of routine booking and FAQ queries across all our hotel locations, letting our front desk focus on the guests in front of them."

Alex D., Operations Director · June 2026

"The multi-location feature is a game-changer. The agent knows the menu and hours for each of our 15 restaurants. The guided setup was incredibly smooth and fast."

Maria S., Restaurant Group Owner · May 2026

"The guided setup was great, but we would have liked more hands-on control for our tech team. Also, we're eagerly waiting for the voice agent to be released to handle phone calls."

Chen L., Marketing Manager · April 2026

"The WhatsApp integration is flawless. Guests start a booking on the site and finish it in WhatsApp without losing context. It has definitely captured bookings we would have otherwise lost."

Samir K., Hotel GM · March 2026
Connects With

Works with your existing stack

WhatsApp WordPress WooCommerce Google Sheets CRM Systems Booking Systems via API
Setup complexity: Easy
Robofy provides AI agents for multi-location hospitality businesses like hotel and restaurant chains. These agents automate customer support, manage bookings, and capture leads across your website and WhatsApp, ensuring no customer query or booking opportunity is missed.
Comparison

How it compares

Robofy versus a general-purpose chatbot builder: A general tool like Intercom or Tidio offers broad flexibility for any industry but requires significant in-house effort to build hospitality-specific workflows for bookings or multi-location routing. Robofy is purpose-built for this. Pick Robofy if you are a multi-location hospitality chain and need a fast, guided deployment for an agent that takes action (books rooms, reserves tables) out-of-the-box. Choose a general builder if you have a technical team, are a single location, or need a highly customized, DIY solution that goes beyond hospitality workflows.

The decision

Is it worth it?

Return on investment
By automating repetitive booking and support tasks that consume staff time, Robofy can potentially pay for itself by enabling the front desk to handle more high-value guest interactions and increasing direct booking conversions.
Built for
Operations managers, marketing teams, and general managers of multi-location hotel chains, restaurant groups, and resort portfolios.
Effort to adopt
Easy
Compliance
Compliance posture not publicly documented — verify with vendor.
Who It's For

Why Hospitality & Tourism choose this tool

🎯
Built for
Best for multi-location hospitality brands seeking to automate customer interactions like bookings and support across their website and WhatsApp without requiring a dedicated engineering team.
In-Depth Overview
For hospitality chains, Robofy solves the critical problem of staff being overwhelmed by repetitive guest inquiries, leading to lost revenue from missed bookings. Unlike standard chatbots that only answer questions, Robofy’s AI agents are designed to take action—they book tables, confirm rooms, and qualify group inquiries directly on your website and WhatsApp. This is crucial for completing the customer journey without drop-offs. The platform is purpose-built for multi-location businesses, with pre-built templates for hotels and restaurants that understand industry-specific needs. A key differentiator is the 'Guided Go-Live Program,' a guaranteed 1-4 week structured launch that includes setup, testing, and staff training. This removes the technical burden from your operations team. By training the AI on your specific menus, policies, and location details, Robofy ensures the agent acts as a true extension of your brand, providing accurate, contextual support across every single branch or property.

Key Use Cases

🏨
Automate Room Bookings and Guest FAQs Across All Properties
Hotel Group Manager
Deploy an AI agent trained on your hotel group's data to handle room availability checks, confirm bookings, and answer property-specific questions (e.g., pool hours, cancellation policies) 24/7 on your website and WhatsApp.
Reduced front desk call volume and increased direct bookings.
✓ Pros
Purpose-built for multi-location hospitality businesses.
Goes beyond FAQs to take actions like booking rooms and tables.
Guided 1-4 week go-live program included for enterprise customers.
Integrates directly with WhatsApp for seamless customer journeys.
No in-house technical team required for setup and deployment.
· Cons
Primarily designed for chains, potentially overkill for single-location businesses.
Pricing is not publicly listed, requiring a demo to get a quote.
Voice AI agent is listed as 'Coming Soon', not yet available.
Relies on a guided setup, which may be less flexible for teams wanting full DIY control.
⚡ Editorial Verdict

Robofy is a powerful solution for hotel and restaurant chains looking to deploy action-oriented AI agents quickly. Its strength lies in the guided onboarding and pre-built industry templates, which guarantee a fast launch. The main trade-off is its focus on multi-location enterprises, meaning it may not be the right fit for single-outlet independent hotels or restaurants.

Questions & Answers

Frequently asked questions

What is a Robofy AI agent and how is it different from a regular chatbot?

+
A Robofy AI agent does more than just answer questions—it takes action. It can handle reservations, qualify leads, and route inquiries to the correct location. Unlike basic chatbots with fixed scripts, Robofy agents are trained on your specific business data and workflows.

Can an AI agent be trained on our specific hotel amenities, restaurant menus, and policies?

+
Yes. Your Robofy agent is trained on your website, documents, FAQs, menus, pricing, and location-specific data. This ensures it speaks for your brand accurately and contextually.

How long does it take to go live with Robofy?

+
Most deployments go live within 1 to 4 weeks. Robofy provides a guided program that works with your team through setup, training, and testing to ensure a seamless launch.

Does Robofy work across multiple hotel or restaurant locations?

+
Yes, Robofy is specifically designed for chains. The AI agent can route inquiries to the right outlet, handle location-specific information like menus and hours, and escalate to the correct team from a single deployment.

Which channels does Robofy support for guest communication?

+
Robofy deploys on your website and WhatsApp. Human handoff and routing to specific outlets are built-in features, requiring no custom development.

Do we need a technical team to set up Robofy?

+
No. Robofy is built for operations and business teams. The company handles the technical setup, and your team's role is to review, test, and approve with guidance at every step.

Last reviewed:

Plans & Pricing

Start today

Prices and features are updated regularly but can change at any time — always confirm on the official website. Some links on this page are affiliate links.

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Free guide

Take it with you

Getting Started with AI Agents in Hospitality
  • **Identify Automation Opportunities:** Pinpoint repetitive tasks like answering FAQs and processing standard bookings that consume staff time.
  • **Choose the Right Channels:** Understand the benefits of deploying AI on your website for initial contact and on WhatsApp for ongoing conversations.
  • **Prepare Your Knowledge Base:** Learn how to structure your menus, policies, and location data for effective AI training.
  • **Understand AI Agents vs. Chatbots:** Discover why action-oriented agents that complete tasks are more valuable than bots that just answer questions.
  • **Plan for Human Handoff:** Design a seamless process for the AI to escalate complex queries to your staff without frustrating the guest.
+3 more steps inside the guide
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AI Directory

About Robofy

Full Description

Robofy provides AI agents for multi-location hospitality businesses like hotel and restaurant chains. These agents automate customer support, manage bookings, and capture leads across your website and WhatsApp, ensuring no customer query or booking opportunity is missed.

Editorial Verdict

Robofy is a powerful solution for hotel and restaurant chains looking to deploy action-oriented AI agents quickly. Its strength lies in the guided onboarding and pre-built industry templates, which guarantee a fast launch. The main trade-off is its focus on multi-location enterprises, meaning it may not be the right fit for single-outlet independent hotels or restaurants.

Last reviewed:
Disclaimer
Zekai is an independent AI tools directory. We are not affiliated with, endorsed by, or officially connected to Robofy unless clearly stated. All product names, logos, and brands are the property of their respective owners and are used for identification purposes only. The information on this page — including pricing, features, and availability — is general information, may have changed since our last review, and is not professional advice. Zekai Scores and verdicts are our editorial opinion. Some outbound links are affiliate links that may earn us a commission at no extra cost to you. Spotted outdated or incorrect information? Request a correction →
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