Automate 70-90% of guest messages for your short-term rentals while protecting your brand voice.
Aeve AI trains on your data to handle routine questions and upsells, escalating to your team only when a human touch is needed.
Zekai Verdict
- What is it?
- Aeve AI is a guest communication autopilot for short and mid-term rental operators.
- Best for
- It's best for automating high-volume guest communications and operational tasks for multi-property short-term rental…
- Not ideal for
- Pricing is not transparent and requires a sales demo.
- Price
- Pricing on request
- Zekai Score
- 9.2/10
ReplyOnTheFly
Beyond
IDeaS
Hostaway
IntelliHost
Stay PilotFor Hospitality & Travel professionals, the best AI for automating guest communication is Aeve AI. It excels by connecting directly to your PMS and training on your specific data to automate 70-90% of routine messages within 24 hours. Its key strengths are maintaining your brand voice, handling revenue-generating upsells, and intelligently escalating complex issues to a human, making it ideal for multi-property short-term rental operators.
Your workflow, automated
Before & After
Team is buried in repetitive guest questions 24/7.
Hours spent on manual repliesTeam focuses only on high-value, escalated guest issues.
70-90% of messages automatedTry it with these prompts
Copy any prompt and paste it directly into the tool.
A guest is asking for a late check-out. Please check availability and inform them of any associated fees, providing a link to confirm payment if they agree. [Guest Name], [Original Check-out Time], [Proposed Check-out Ti…
A guest needs to check in early. Please confirm if this is possible based on current availability and inform them of any potential charges or procedures. [Guest Name], [Requested Check-in Time], [Availability Status], [C…
Identify an opportunity to upsell a guest on an additional service or upgrade. Propose the offer clearly and explain how they can proceed if interested. [Guest Name], [Service Offered], [Upsell Details], [Confirmation Li…
Trusted by professionals
Works with your existing stack
How it compares
Aeve AI's main advantage over alternatives like Conduit is its 'autopilot' approach. Aeve trains on your historical data for a fast, hands-off setup that's live in 24 hours. Pick Aeve if you want to quickly deploy a brand-safe system that learns your voice and escalates intelligently. Choose an alternative if you prefer granular, manual control and want to build every 'if-this-then-that' automation rule yourself, even if it requires a more significant time investment upfront. Aeve prioritizes speed-to-value and brand safety, while others may offer more user-driven customization.
Is it worth it?
Why Hospitality & Tourism choose this tool
Key Use Cases
Aeve AI is a powerful, specialized tool for STR operators looking to reclaim significant time spent on guest messaging. Its ability to go live in 24 hours by learning from existing data is a major advantage over workflow builders. The main trade-off is its black-box nature and lack of public pricing, requiring you to trust the vendor's setup process and book a demo to assess cost-effectiveness.
Frequently asked questions
How does Aeve ensure accurate AI responses to guest messages?
How does Aeve AI handle high-volume guest communications for large portfolios?
Can Aeve AI upsell guests across my properties?
How does Aeve ensure brand consistency across hundreds of listings?
What's the fastest way to set up AI guest messaging without building workflows?
What kind of ROI can I expect with a portfolio of 100+ listings?
Last reviewed:
Start today
Prices and features are updated regularly but can change at any time — always confirm on the official website. Some links on this page are affiliate links.
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Take it with you
- **Reclaim Your Time**: Automate 70-90% of repetitive guest messages.
- **Protect Your Brand**: Ensure every reply follows your exact rules, with smart escalation to a human.
- **Increase Revenue**: Automatically identify and capture upsell opportunities like late check-outs.
- **Improve Guest Satisfaction**: Provide instant, accurate answers to guest questions 24/7.
- **Eliminate Workflow Building**: Get started without technical expertise or complex setup.
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About Aeve AI
Full Description
Aeve AI is a guest communication autopilot for short and mid-term rental operators. It connects to your Property Management System (PMS), learns from your past conversations and policies, and automatically handles the majority of routine guest inquiries, from amenity questions to upsell requests. The system is designed to stay on-brand and escalate complex issues to your team, freeing them up for high-value interactions.
Editorial Verdict
Aeve AI is a powerful, specialized tool for STR operators looking to reclaim significant time spent on guest messaging. Its ability to go live in 24 hours by learning from existing data is a major advantage over workflow builders. The main trade-off is its black-box nature and lack of public pricing, requiring you to trust the vendor's setup process and book a demo to assess cost-effectiveness.
