Aeve AI — AI for Hospitality & Tourism

Automate 70-90% of guest messages for your short-term rentals while protecting your brand voice.

Aeve AI trains on your data to handle routine questions and upsells, escalating to your team only when a human touch is needed.

What is Aeve AI?

Aeve AI: Automate 70-90% of guest messages for your short-term rentals while protecting your brand voice. Paid, from $1,292.80a month. Zekai scores it 6.4 out of 10 after independent testing. Best for multi-property STR operators.

Best forAI for Hotels

DifferentiatorGoes live in 24 hours by training on existing PMS data; no manual workflow building.

ProofAutomates 70-90% of routine messages; claims 1-3% occupancy increase.

Explore Aeve AI

Pro from$1,292.80a month

6.4 Zekai

Guest Comms Autopilot

AI for Hospitality & Tourism

Ease of Use

7.2

Accuracy

6.6

Value

5.6

Time Saving

6.0

PMS Sync24-Hour Go-LiveBrand Safe AIUpsell AutomationHuman-in-the-Loop

📊 Independently reviewed and scored. How we score →

✍️ Reviewed by Zekai Editorial Team · Updated August 6, 2026

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Zekai Verdict

What is it?: Aeve AI is a guest communication autopilot for short and mid-term rental operators.
Best for: It's best for automating high-volume guest communications and operational tasks for multi-property short-term rental…
Not ideal for: Pricing is not transparent and requires a sales demo.
Price: $1,292.80a month
Zekai Score: 6.4/10

Visit official site ↗Compare alternatives →Why this score →

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⚡ Quick answer

For Hospitality & Travel professionals, the best AI for automating guest communication is Aeve AI. It excels by connecting directly to your PMS and training on your specific data to automate 70-90% of routine messages within 24 hours. Its key strengths are maintaining your brand voice, handling revenue-generating upsells, and intelligently escalating complex issues to a human, making it ideal for multi-property short-term rental operators.

CategoryGuest Communication

Best forMulti-property STR operators

Price from$1,292.80a month

Free planNo

DifferentiatorGoes live in 24 hours by training on existing PMS data; no manual workflow building.

ProofAutomates 70-90% of routine messages; claims 1-3% occupancy increase.

Rating6.4/10

📖 About Aeve AI

Aeve AI is a guest communication autopilot for short and mid-term rental operators. It connects to your Property Management System (PMS), learns from your past conversations and policies, and automatically handles the majority of routine guest inquiries, from amenity questions to upsell requests. The system is designed to stay on-brand and escalate complex issues to your team, freeing them up for high-value interactions.

How It Works

Your workflow, automated

Link Your PMS

Connect your Property Management System. Aeve automatically begins training its AI on your conversation history and property listings.

Demo & Go Live

Within a day, review a demo of how the AI handles real guest scenarios. Make any final tweaks and approve it to go live.

Monitor & Supervise

Aeve handles guest comms on autopilot, escalating unique cases to your team for the perfect human touch when needed.

Ready to automate your workflow with Aeve AI?

Explore Aeve AI →

Real Impact

Before & After

❌ Before

Team is buried in repetitive guest questions 24/7.

Hours spent on manual replies

✅ After

Team focuses only on high-value, escalated guest issues.

70-90% of messages automated

Prompt Templates

Try it with these prompts

Copy any prompt and paste it directly into the tool.

Automate Late Check-out Request

A guest is asking for a late check-out. Please check availability and inform them of any associated fees, providing a link to confirm payment if they agree.

Handle Early Check-in Request

A guest needs to check in early. Please confirm if this is possible based on current availability and inform them of any potential charges or procedures.

Upsell Additional Services

Identify an opportunity to upsell a guest on an additional service or upgrade. Propose the offer clearly and explain how they can proceed if interested.

AI Prompts

Prompts for Hospitality

Prompt 01 Generate a Pre-Arrival Welcome Email

- Check-in/Check-out times. - Our address with a link to Google Maps. - A section for "Things to Know Before You Arrive" (e.g., parking details, Wi-Fi info). - A subtle upsell section titled "Enhance Your Stay" with 2-3 options like

Prompt 02 Create a Mid-Stay Check-In SMS Message

You are an AI assistant for the front desk. Draft a brief, friendly SMS message to send to a guest on the second day of their stay. The goal is to be proactive and check if they need anything. **Constraint:** Keep it under 160 characters.

Prompt 03 Draft Responses to Common Guest Questions

- Breakfast: 7:00 AM - 10:30 AM in the

See all 30 AI prompts for Hospitality →

Social Proof

Trusted by professionals

Ease of Use

7.2

Accuracy

6.6

Value

5.6

Time Saving

6.0

See Plans & Pricing →

Connects With

Aeve AI integrations

Hostaway Guesty Other Property Management Systems (PMS)

Setup complexity: Low

Comparison

Best Aeve AI alternatives

Aeve AI's main advantage over alternatives like Conduit is its 'autopilot' approach. Aeve trains on your historical data for a fast, hands-off setup that's live in 24 hours. Pick Aeve if you want to quickly deploy a brand-safe system that learns your voice and escalates intelligently. Choose an alternative if you prefer granular, manual control and want to build every 'if-this-then-that' automation rule yourself, even if it requires a more significant time investment upfront. Aeve prioritizes speed-to-value and brand safety, while others may offer more user-driven customization.

You manage only one or two properties and can handle messaging manually.

You prefer a tool with more granular, hands-on control over building automation workflows.

You require a tool with a publicly listed, entry-level pricing tier.

The decision

Is Aeve AI worth it?

Return on investment

By automating 70-90% of guest inquiries and boosting monthly occupancy by a claimed 1-3%, a portfolio manager can expect to save significant labor costs and increase revenue, justifying the investment after a custom demo.

Built for

Short-term and mid-term rental property managers, vacation rental operators, and Airbnb/VRBO hosts managing multi-property portfolios.

Effort to adopt

Low

Compliance

Compliance posture not publicly documented — verify with vendor.

Who It's For

Why Hospitality & Tourism choose this tool

🎯

Built for

It's best for automating high-volume guest communications and operational tasks for multi-property short-term rental businesses that use a PMS.

In-Depth Overview

For hospitality managers overseeing multiple properties, managing guest communication is a relentless, time-consuming task. Aeve AI directly addresses this by automating 70-90% of routine messages. Unlike tools that require you to build complex workflows, Aeve's key differentiator is its rapid, hands-off setup. You connect your PMS, and its AI trains on your unique conversation history and listing data. Within 24 hours, it's live, handling real guest scenarios with responses that adhere strictly to your rules. This isn't just about answering FAQs; Aeve actively generates revenue by identifying and executing upsell opportunities for late check-outs, pet fees, and more. The proof is in its 'human-in-the-loop' design: it knows what it doesn't know, escalating edge cases to your team to ensure brand protection and prevent costly errors. For operators, this translates to significant cost savings, improved service consistency, and a claimed 1-3% increase in monthly occupancy, allowing your team to shift from reactive support to proactive hospitality.

Key Use Cases

🏨

Eliminate Repetitive Questions After Hours

Property Manager

Use Aeve to automatically answer common questions about Wi-Fi, parking, and check-in procedures, ensuring guests get instant replies 24/7 without disturbing your team.

70-90% of routine queries handled

📈

Standardize Service and Boost Ancillary Revenue

Operations Director

Deploy Aeve across your entire portfolio to ensure consistent, on-brand messaging and automatically offer upsells like late check-outs or mid-stay cleans.

1-3% increase in monthly occupancy

🛎️

Focus on High-Impact Guest Interactions

Guest Services Lead

Let Aeve filter out the noise. Your team only sees the complex requests and unique guest situations where a personal, human touch truly matters.

Team focuses on escalated queries only

✓ Pros

Automates a high volume (70-90%) of routine guest messages.

Trains on your specific business history for brand-aligned responses.

Extremely fast setup; go live in 24 hours without building workflows.

Strictly follows predefined rules and escalates when necessary.

Proactively identifies and automates revenue-generating upsells.

· Cons

Pricing is not transparent and requires a sales demo.

Requires an existing Property Management System (PMS) to function.

Effectiveness depends on the quality and volume of historical conversation data.

Cannot handle 100% of queries; human oversight is still required for escalations.

⚡ Editorial Verdict

Aeve AI is a powerful, specialized tool for STR operators looking to reclaim significant time spent on guest messaging. Its ability to go live in 24 hours by learning from existing data is a major advantage over workflow builders. The main trade-off is its black-box nature and lack of public pricing, requiring you to trust the vendor's setup process and book a demo to assess cost-effectiveness.

See all 323 AI tools for Hospitality → Browse the AI Directory →

Questions & Answers

Frequently asked questions

How does Aeve ensure accurate AI responses to guest messages?

Aeve uses specialist AI agents that are trained on your specific business policies, listing information, and historical guest conversations. This allows it to handle requests with complete control and escalate to your team when an inquiry falls outside its learned procedures.

How does Aeve AI handle high-volume guest communications for large portfolios?

The platform is designed to learn from large amounts of data from multiple sources, including listings and conversation histories. It uses this information to automate repetitive inquiries at scale, ensuring operational consistency across your entire portfolio.

Can Aeve AI upsell guests across my properties?

Yes. Aeve intelligently identifies opportunities to propose and confirm upsells such as gap nights, early check-ins, late check-outs, and pet fees, helping to increase ancillary revenue.

How does Aeve ensure brand consistency across hundreds of listings?

Aeve's autopilot is built to strictly follow your operational policies and brand voice. You can set custom guidelines and property-specific rules to ensure all automated responses are fully customized and consistent.

What's the fastest way to set up AI guest messaging without building workflows?

Aeve AI offers one of the fastest setups. You connect your Property Management System (PMS), and the AI trains itself automatically. After a brief demo to review its performance, you can go live within 24 hours, with no manual workflow building required.

What kind of ROI can I expect with a portfolio of 100+ listings?

Operators typically report a 1 to 3 percent increase in monthly occupancy. Additionally, automating 70-90% of guest inquiries leads to significant operational cost savings and higher guest satisfaction.

Last reviewed: June 2026 — We assessed Aeve AI's automated communication features, PMS integration process, and brand safety protocols.

Plans & Pricing

Aeve AI pricing and plans

Pro

$1,292.80a month

Aeve AI requires a demo to provide custom pricing. Contact the vendor directly.

Start Pro Plan

Prices and features are updated regularly but can change at any time — always confirm on the official website. Some links on this page are affiliate links.

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Aeve AI Alternatives (2026)

The best alternatives to Aeve AI — every tool below is reviewed and scored by Zekai.

Compare	Aeve AI	PriceLabs	Chekin
Zekai Score	6.4/10	9.4/10	9.3/10
Pricing	$1,292.80a month	19.99	From 5.95 € per property/month
Free tier	No	Yes	No
Best for	It's best for automating high-volume guest communications and operational tasks…	Hospitality professionals managing one to thousands of properties who need to automate…	It's best for hospitality managers looking to automate guest registration, legal…

PriceLabs Chekin Guesty Toast POS & Restaurant Management Navan TravelPerk TripIt Cloudbeds

Free guide

Take it with you

From Overwhelmed to Autopilot in 24 Hours with Aeve AI

Reclaim Your Time: Automate 70-90% of repetitive guest messages.
Protect Your Brand: Ensure every reply follows your exact rules, with smart escalation to a human.
Increase Revenue: Automatically identify and capture upsell opportunities like late check-outs.

Improve Guest Satisfaction: Provide instant, accurate answers to guest questions 24/7.
Eliminate Workflow Building: Get started without technical expertise or complex setup.

+3 more steps inside the guide

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Disclaimer

Zekai is an independent AI tools directory. We are not affiliated with, endorsed by, or officially connected to Aeve AI unless clearly stated. All product names, logos, and brands are the property of their respective owners and are used for identification purposes only. The information on this page — including pricing, features, and availability — is general information, may have changed since our last review, and is not professional advice. Zekai Scores and verdicts are our editorial opinion. Some outbound links are affiliate links that may earn us a commission at no extra cost to you. Spotted outdated or incorrect information? Request a correction →

Aeve AI — AI for Hospitality & Tourism

Top AI for Hospitality & Tourism picks

Your workflow, automated

Before & After

Try it with these prompts

Prompts for Hospitality

Trusted by professionals

Aeve AI integrations

Best Aeve AI alternatives

Is Aeve AI worth it?

Why Hospitality & Tourism choose this tool

Key Use Cases

Frequently asked questions

How does Aeve ensure accurate AI responses to guest messages?

How does Aeve AI handle high-volume guest communications for large portfolios?

Can Aeve AI upsell guests across my properties?

How does Aeve ensure brand consistency across hundreds of listings?

What's the fastest way to set up AI guest messaging without building workflows?

What kind of ROI can I expect with a portfolio of 100+ listings?

Aeve AI pricing and plans

Top 10 AI tools in this category

Aeve AI Alternatives (2026)

Take it with you

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More on AI for Hospitality & Tourism

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About Aeve AI

Full Description

Editorial Verdict