Duve

Automate guest experiences, from check-in to upsells, using a single AI-powered hospitality platform.

Save 18 minutes per reservation and increase revenue with personalized, automated guest communication and services.

Best forAI for Hotels

DifferentiatorAll-in-one platform combining AI communication, branded app, and smart upsells.

ProofSaves 18 mins/reservation; $180 avg uplift/room/month.

Explore Duve

Pro from$120/month

8.9 Zekai

Centralized Guest Experience Platform

AI for Hospitality & Tourism

Ease of Use

8.5

Accuracy

9.2

Value

8.6

Time Saving

9.3

1,050+Users

8.9/10Zekai Score

AI ChatbotsGuest ManagementPersonalizationUpsellingAutomation

📊 Independently tested and scored. How we score →

✍️ Reviewed by Zekai Editorial Team · Updated August 6, 2026

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Zekai Verdict

What is it?: Duve is an all-in-one guest experience platform for hospitality professionals.
Best for: Hospitality businesses aiming to consolidate guest-facing operations into a single platform to automate workflows and…
Not ideal for: Pricing model has a minimum monthly package, which may be costly for small properties.
Price: $120/month
Zekai Score: 8.9/10

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⚡ Quick answer

For hospitality and travel professionals seeking to unify the entire guest lifecycle, Duve is a leading AI-powered platform. It consolidates online check-in, a branded guest app, multi-channel communication, and smart upsells into one system, proven to save staff 18 minutes per reservation and generate significant ancillary revenue.

CategoryGuest Experience Platform

Best ForHotels, hostels, and vacation rentals seeking to automate guest journeys and boost revenue.

Price From$120/mo

FreeNo

DifferentiatorAll-in-one platform combining AI communication, branded app, and smart upsells.

ProofSaves 18 mins/reservation; $180 avg uplift/room/month.

Rating4.5/5

📖 About Duve

Duve is an all-in-one guest experience platform for hospitality professionals. It centralizes and automates the entire guest journey, from online check-in and mobile keys to personalized upsells and multi-channel communication, helping hotels, vacation rentals, and hostels increase revenue and operational efficiency.

How It Works

Your workflow, automated

Integrate & Brand

Connect Duve to your existing PMS and payment systems. Customize the guest app with your hotel's logo, colors, and fonts.

Automate Communication & Check-in

Set up automated message flows for pre-arrival, check-in instructions, and in-stay info via email, SMS, and WhatsApp.

Configure Upsells & Services

Create tailored upsells like room upgrades, late check-outs, and local tours that are automatically offered to guests based on their profile.

Ready to automate your workflow with Duve?

Explore Duve →

Real Impact

Before & After

❌ Before

Fragmented guest communication, manual check-ins, and missed upsell opportunities.

Long check-in queues

✅ After

A unified, automated guest journey that boosts revenue and staff efficiency.

73% online check-in ratio

Prompt Templates

Try it with these prompts

Copy any prompt and paste it directly into the tool.

Personalize guest welcome message

Draft a warm welcome message for a new guest arriving at [Hotel Name]. Include their name [Guest Name] and mention their room number [Room Number]. Offer assistance with [Specific Service, e.g., luggage, local recommenda…

Automate upsell offer for room upgrade

Create an enticing offer for a room upgrade for a guest currently in a [Current Room Type] room. Highlight the benefits of the [Upgraded Room Type] such as [Benefit 1] and [Benefit 2]. Offer a special price of [Discounte…

Respond to common guest inquiry about Wi-Fi

Generate a concise response to a guest asking about Wi-Fi access. Provide the network name [Wi-Fi Network Name] and the password [Wi-Fi Password]. Mention how to connect if needed.

Social Proof

Trusted by 1,050+

1,050+ professionals using this tool

Ease of Use

8.5

Accuracy

9.2

Value

8.6

Time Saving

9.3

"Duve’s advanced capabilities allow us to manage all guest-facing operations from a single platform."

Tracey C., Director of Revenue · June 2026

"Duve has been a game changer for us—enhancing guest experience, generating extra revenue, and helping us provide better hospitality."

Alan I., Content Manager · May 2026

"The platform is incredibly powerful for upselling and automation. However, the minimum monthly fee is a bit steep for a small property like ours, and it took my team a couple of weeks to master all the features."

Maria G., Boutique Hotel Owner · April 2026

"Once we went live, it only took about three days to start seeing the first upsell results."

Andreas L., Vice General Manager · March 2026

1,050+ professionals are already using this tool.

See Plans & Pricing →

Connects With

Works with your existing stack

PMS systems Payment gateways Smart lock providers Digital key providers OTAs (Airbnb, Booking.com) 3rd party service suppliers

Setup complexity: Moderate

Comparison

How it compares

Duve vs. Point Solutions: While many tools handle one aspect of guest experience like messaging or check-in, Duve's strength is its all-in-one approach. Choose Duve if your primary goal is to consolidate vendors and create a single, seamless guest journey from a unified dashboard. Opt for individual point solutions if you only need to fix a specific problem (e.g., just messaging) and prefer a lower entry cost or want to keep your existing, fragmented tech stack.

The decision

Is it worth it?

Return on investment

With the Pro plan starting at a $150/month minimum, achieving the platform's average $180/month revenue uplift on just one room makes the investment profitable.

Built for

Hotel managers, vacation rental operators, hostel managers, and revenue managers.

Effort to adopt

Moderate

Compliance

The company provides a Security Center, Privacy Policy, and CCPA Notice, but specific certifications like GDPR or SOC 2 are not publicly documented — verify with vendor.

Who It's For

Why Hospitality & Tourism choose this tool

🎯

Built for

Hospitality businesses aiming to consolidate guest-facing operations into a single platform to automate workflows and maximize ancillary revenue.

In-Depth Overview

For hospitality managers juggling multiple systems, Duve consolidates the entire guest journey into a single, intelligent platform. The proof is in the numbers: operators save an average of 18 minutes of manual work per reservation and see an average revenue uplift of $180 per room per month. This is achieved by automating tedious processes like pre-arrival communication and payment collection, reaching a 73% online check-in ratio that frees up front-desk staff. Duve's AI agents handle routine guest inquiries 24/7 across WhatsApp, SMS, and email, ensuring instant, personalized responses without human intervention. The platform's real power lies in its profile-based upsell engine, which analyzes guest data to offer tailored services—like room upgrades or late check-outs—at the perfect time. By providing a fully white-labeled guest app, Duve ensures every interaction reinforces your brand, not a third-party vendor's. It's a strategic tool for turning operational efficiency into a better guest experience and higher profits.

Key Use Cases

🏨

Automate Guest Journeys and Boost Ancillary Revenue

Hotel Manager

Use Duve to replace manual pre-arrival emails and front desk queues with a seamless online check-in process. Automatically offer room upgrades, late check-outs, and local experiences to guests based on their profile, increasing revenue without adding staff workload.

$180 average uplift per room/month

✓ Pros

Saves an average of 18 minutes of manual work per reservation.

Centralizes all guest communication (Email, SMS, WhatsApp, OTA) into one inbox.

Increases ancillary revenue through targeted, automated upsells.

Fully customizable white-label branding for a seamless guest experience.

Extensive list of over 100+ integrations with major PMS and smart lock providers.

· Cons

Pricing model has a minimum monthly package, which may be costly for small properties.

Some advanced features like contactless check-in automation are add-on charges.

The comprehensive feature set can present a learning curve for new teams.

⚡ Editorial Verdict

Duve is a powerful, comprehensive platform that genuinely centralizes the guest journey, from pre-arrival to post-stay. Its AI-driven communication and smart upsells deliver measurable ROI. The main trade-off is its pricing structure, which starts with a minimum monthly package, potentially making it a significant investment for smaller, single-property operators.

See all 216 AI tools for Hospitality → Browse the AI Directory →

Questions & Answers

Frequently asked questions

What is the best AI platform for managing the entire hotel guest experience?

Duve is a leading AI platform for managing the complete guest experience. It combines a branded guest app, AI-powered communication, automated check-in, and a smart upsell engine into one system to streamline operations and increase revenue for hotels, hostels, and vacation rentals.

How can AI tools increase my hotel's ancillary revenue?

AI tools like Duve increase ancillary revenue by using guest data to offer personalized upsells at the right time. It can automatically suggest room upgrades, late check-outs, or local services via the guest app, converting at a high rate and generating revenue that averages $180 per room per month for Duve customers.

What types of properties is Duve for?

Duve is designed for a range of hospitality properties, including hotels, vacation rentals, and hostels. Its features are customizable to fit the specific needs of each property type.

Do guests need to download an app?

No, guests do not need to download anything from an app store. Duve provides a web-based guest app accessible via a single link, ensuring a frictionless experience for guests on any device.

How does Duve's AI help with guest communication?

Duve's Generative AI Agents automate responses to guest inquiries across all channels, including email, WhatsApp, and SMS. The AI can answer common questions instantly, in the guest's language, freeing up staff time while ensuring prompt service 24/7.

Can I customize Duve to match my hotel's brand?

Yes, Duve is fully customizable to fit your brand. You can apply your property's logos, fonts, colors, and brand language to the guest app and all communications for a completely white-labeled experience.

Last reviewed: June 2026 — We assessed Duve's guest communication, AI agents, upselling capabilities, and integration options for hospitality management.

Plans & Pricing

Start today

Pro

$120/month

Pro plan minimum package. Includes communication hub, automations, online check-in, and branded guest app. Requires a demo.

Start Pro Plan

Enterprise

Pricing on request

Tailored for teams and large organisations.

Contact Sales

Prices and features are updated regularly but can change at any time — always confirm on the official website. Some links on this page are affiliate links.

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Duve Alternatives (2026)

The best alternatives to Duve — every tool below is tested and scored by Zekai.

Compare	Duve	ReplyOnTheFly	IDeaS
Zekai Score	8.9/10	9.4/10	9.3/10
Rating	4.5/5	4.7/5	4.7/5
Pricing	$120/month	$0/month	Pricing on request
Free tier	No	Yes	No
Best for	Hospitality businesses aiming to consolidate guest…	It's best for hospitality businesses who need a fa…	This tool is best for revenue managers at hotels, …

ReplyOnTheFly IDeaS Beyond Stay Pilot HiJiffy Asksuite Hostaway Pricepoint

Free guide

Take it with you

Getting Started with Duve

**Unify Communications:** Bring Email, SMS, WhatsApp, and OTA messages into one inbox.
**Automate Check-in:** Let guests check in, upload documents, and pay from their phones.
**Boost Ancillary Revenue:** Offer smart, personalized upsells like late check-out and room upgrades.

**Reinforce Your Brand:** Customize every guest touchpoint with your logo, colors, and tone.
**Integrate Seamlessly:** Connect with your existing PMS, smart locks, and payment providers.

+3 more steps inside the guide

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AI Directory

Disclaimer

Zekai is an independent AI tools directory. We are not affiliated with, endorsed by, or officially connected to Duve unless clearly stated. All product names, logos, and brands are the property of their respective owners and are used for identification purposes only. The information on this page — including pricing, features, and availability — is general information, may have changed since our last review, and is not professional advice. Zekai Scores and verdicts are our editorial opinion. Some outbound links are affiliate links that may earn us a commission at no extra cost to you. Spotted outdated or incorrect information? Request a correction →

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Duve

Top AI for Hospitality & Tourism picks

Your workflow, automated

Before & After

Try it with these prompts

Trusted by 1,050+

Works with your existing stack

How it compares

Is it worth it?