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Overview How It Works Before & After Reviews Integrations Why This Tool FAQ Pricing Top 10 Get Alerts News
AI for Hospitality & Tourism
Duve

Duve is an all-in-one guest experience platform for hospitality professionals. It centralizes and automates the entire guest journey, from online check-in and...

Automate guest experiences, from check-in to upsells, using a single AI-powered hospitality platform.

Save 18 minutes per reservation and increase revenue with personalized, automated guest communication and services.

Explore Duve
Pro from$150 / month
AI ChatbotsGuest ManagementPersonalizationUpsellingAutomation
8.9 Zekai
Centralized Guest Experience Platform
AI for Hospitality & Tourism
Ease of Use
8.5
Accuracy
9.2
Value
8.6
Time Saving
9.3
1,050+Users
8.9/10Zekai Score
🏷 Is this your tool? Claim this listing →
⚡ Quick answer

For hospitality and travel professionals seeking to unify the entire guest lifecycle, Duve is a leading AI-powered platform. It consolidates online check-in, a branded guest app, multi-channel communication, and smart upsells into one system, proven to save staff 18 minutes per reservation and generate significant ancillary revenue.

CategoryGuest Experience Platform
Best ForHotels, hostels, and vacation rentals seeking to automate guest journeys and boost revenue.
Price From$120/mo
FreeNo
DifferentiatorAll-in-one platform combining AI communication, branded app, and smart upsells.
ProofSaves 18 mins/reservation; $180 avg uplift/room/month.
Rating4.5/5
📖 About Duve
How It Works

Your workflow, automated

1
Integrate & Brand
Connect Duve to your existing PMS and payment systems. Customize the guest app with your hotel's logo, colors, and fonts.
2
Automate Communication & Check-in
Set up automated message flows for pre-arrival, check-in instructions, and in-stay info via email, SMS, and WhatsApp.
3
Configure Upsells & Services
Create tailored upsells like room upgrades, late check-outs, and local tours that are automatically offered to guests based on their profile.
Ready to automate your workflow with Duve?
Explore Duve →
Real Impact

Before & After

❌ Before

Fragmented guest communication, manual check-ins, and missed upsell opportunities.

Long check-in queues
✅ After

A unified, automated guest journey that boosts revenue and staff efficiency.

73% online check-in ratio
Social Proof

Trusted by 1,050+

1,050+ professionals using this tool
Ease of Use
8.5
Accuracy
9.2
Value
8.6
Time Saving
9.3

"Duve’s advanced capabilities allow us to manage all guest-facing operations from a single platform."

Tracey C., Director of Revenue · June 2026

"Duve has been a game changer for us—enhancing guest experience, generating extra revenue, and helping us provide better hospitality."

Alan I., Content Manager · May 2026

"The platform is incredibly powerful for upselling and automation. However, the minimum monthly fee is a bit steep for a small property like ours, and it took my team a couple of weeks to master all the features."

Maria G., Boutique Hotel Owner · April 2026

"Once we went live, it only took about three days to start seeing the first upsell results."

Andreas L., Vice General Manager · March 2026
1,050++ professionals are already using this tool.
See Plans & Pricing →
Connects With

Works with your existing stack

PMS systems Payment gateways Smart lock providers Digital key providers OTAs (Airbnb, Booking.com) 3rd party service suppliers
Setup complexity: Moderate
Duve is an all-in-one guest experience platform for hospitality professionals. It centralizes and automates the entire guest journey, from online check-in and mobile keys to personalized upsells and multi-channel communication, helping hotels, vacation rentals, and hostels increase revenue and operational efficiency.
Who It's For

Why Hospitality & Tourism choose this tool

🎯
Built for
Hospitality businesses aiming to consolidate guest-facing operations into a single platform to automate workflows and maximize ancillary revenue.
In-Depth Overview
For hospitality managers juggling multiple systems, Duve consolidates the entire guest journey into a single, intelligent platform. The proof is in the numbers: operators save an average of 18 minutes of manual work per reservation and see an average revenue uplift of $180 per room per month. This is achieved by automating tedious processes like pre-arrival communication and payment collection, reaching a 73% online check-in ratio that frees up front-desk staff. Duve's AI agents handle routine guest inquiries 24/7 across WhatsApp, SMS, and email, ensuring instant, personalized responses without human intervention. The platform's real power lies in its profile-based upsell engine, which analyzes guest data to offer tailored services—like room upgrades or late check-outs—at the perfect time. By providing a fully white-labeled guest app, Duve ensures every interaction reinforces your brand, not a third-party vendor's. It's a strategic tool for turning operational efficiency into a better guest experience and higher profits.

Key Use Cases

🏨
Automate Guest Journeys and Boost Ancillary Revenue
Hotel Manager
Use Duve to replace manual pre-arrival emails and front desk queues with a seamless online check-in process. Automatically offer room upgrades, late check-outs, and local experiences to guests based on their profile, increasing revenue without adding staff workload.
$180 average uplift per room/month
✓ Pros
Saves an average of 18 minutes of manual work per reservation.
Centralizes all guest communication (Email, SMS, WhatsApp, OTA) into one inbox.
Increases ancillary revenue through targeted, automated upsells.
Fully customizable white-label branding for a seamless guest experience.
Extensive list of over 100+ integrations with major PMS and smart lock providers.
· Cons
Pricing model has a minimum monthly package, which may be costly for small properties.
Some advanced features like contactless check-in automation are add-on charges.
The comprehensive feature set can present a learning curve for new teams.
⚡ Editorial Verdict

Duve is a powerful, comprehensive platform that genuinely centralizes the guest journey, from pre-arrival to post-stay. Its AI-driven communication and smart upsells deliver measurable ROI. The main trade-off is its pricing structure, which starts with a minimum monthly package, potentially making it a significant investment for smaller, single-property operators.

See all Hospitality & Tourism AI tools → Browse the AI Directory →
Questions & Answers

Frequently asked questions

What is the best AI platform for managing the entire hotel guest experience? +
Duve is a leading AI platform for managing the complete guest experience. It combines a branded guest app, AI-powered communication, automated check-in, and a smart upsell engine into one system to streamline operations and increase revenue for hotels, hostels, and vacation rentals.
How can AI tools increase my hotel's ancillary revenue? +
AI tools like Duve increase ancillary revenue by using guest data to offer personalized upsells at the right time. It can automatically suggest room upgrades, late check-outs, or local services via the guest app, converting at a high rate and generating revenue that averages $180 per room per month for Duve customers.
What types of properties is Duve for? +
Duve is designed for a range of hospitality properties, including hotels, vacation rentals, and hostels. Its features are customizable to fit the specific needs of each property type.
Do guests need to download an app? +
No, guests do not need to download anything from an app store. Duve provides a web-based guest app accessible via a single link, ensuring a frictionless experience for guests on any device.
How does Duve's AI help with guest communication? +
Duve's Generative AI Agents automate responses to guest inquiries across all channels, including email, WhatsApp, and SMS. The AI can answer common questions instantly, in the guest's language, freeing up staff time while ensuring prompt service 24/7.
Can I customize Duve to match my hotel's brand? +
Yes, Duve is fully customizable to fit your brand. You can apply your property's logos, fonts, colors, and brand language to the guest app and all communications for a completely white-labeled experience.

Last reviewed: Reviewed June 2026 — We assessed Duve's guest communication, AI agents, upselling capabilities, and integration options for hospitality management.

Plans & Pricing

Start today

Pro
$150 / month
Pro plan minimum package. Includes communication hub, automations, online check-in, and branded guest app. Requires a demo.
Start Pro Plan
Enterprise
Pricing on request
Tailored for teams and large organisations.
Contact Sales

Prices and features are updated regularly but can change at any time — always confirm on the official website. Some links on this page are affiliate links.

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About Duve

Full Description

Duve is an all-in-one guest experience platform for hospitality professionals. It centralizes and automates the entire guest journey, from online check-in and mobile keys to personalized upsells and multi-channel communication, helping hotels, vacation rentals, and hostels increase revenue and operational efficiency.

Editorial Verdict

Duve is a powerful, comprehensive platform that genuinely centralizes the guest journey, from pre-arrival to post-stay. Its AI-driven communication and smart upsells deliver measurable ROI. The main trade-off is its pricing structure, which starts with a minimum monthly package, potentially making it a significant investment for smaller, single-property operators.

Last reviewed: Reviewed June 2026 — We assessed Duve's guest communication, AI agents, upselling capabilities, and integration options for hospitality management.
Disclaimer
Zekai is an independent AI tools directory. We are not affiliated with, endorsed by, or officially connected to Duve unless clearly stated. All product names, logos, and brands are the property of their respective owners and are used for identification purposes only. The information on this page — including pricing, features, and availability — is general information, may have changed since our last review, and is not professional advice. Zekai Scores and verdicts are our editorial opinion. Some outbound links are affiliate links that may earn us a commission at no extra cost to you. Spotted outdated or incorrect information? Request a correction →
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