Automate guest review monitoring and response on TripAdvisor, Booking.com, and more, 24/7.
Your AI agent handles negative feedback in minutes and turns positive reviews into social content.
Zekai Verdict
- What is it?
- FeedbackRobot is an AI agent for reputation management in the hospitality sector.
- Best for
- Best for hotel and property managers who need to automate the time-consuming process of monitoring and responding to…
- Not ideal for
- Pricing is not publicly available, requiring you to book a demo.
- Price
- $99.00/mo
- Zekai Score
- 8.8/10
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Aeve AIFor Hospitality & Travel professionals, FeedbackRobot is a leading AI tool for reputation management. It automates the tedious process of monitoring guest feedback by connecting directly to platforms like TripAdvisor, Booking.com, and Expedia. Its key benefit is the ability to draft and send empathetic responses to negative reviews in under two minutes, 24/7, resolving up to 94% of issues before a manager even sees them.
Your workflow, automated
Before & After
Manually checking 10+ review sites daily and spending hours writing replies.
2-3 hours/day on reviewsAll reviews in one feed, with negative ones automatically handled in minutes.
<15 minutes/day on reviewsTry it with these prompts
Copy any prompt and paste it directly into the tool.
Create social media posts from positive customer reviews. Use the following review text to generate engaging content for platforms like Instagram and Facebook. Highlight key positive feedback points and include a call to…
Draft an empathetic and personalized response to a negative customer review. Identify the core issue, acknowledge the customer's feelings, and propose a resolution or recovery offer. Ensure the response is under 2 minute…
Generate a customer feedback survey to proactively collect insights. Design questions that are relevant to the customer's experience and encourage honest feedback. Consider the best moment to send the survey to maximize …
Trusted by professionals
Works with your existing stack
How it compares
While ReviewTrackers provides a robust platform for aggregating reviews and sentiment analysis, it largely remains a dashboard requiring manual action. FeedbackRobot operates as an autonomous AI agent. Choose ReviewTrackers if you want deep analytics and a hands-on approach to crafting every response. Opt for FeedbackRobot if your primary goal is to automate the entire feedback loop—from monitoring and responding to generating marketing content—with minimal daily input, saving significant time for your hospitality team.
Is it worth it?
Why Hospitality & Tourism choose this tool
Key Use Cases
FeedbackRobot offers a powerful, time-saving solution for automated reputation management, particularly its ability to handle negative reviews in near real-time. Its function to convert positive feedback into social content is a clever marketing accelerator. The main trade-off is the complete lack of public pricing, which forces a demo and makes it difficult for operators to assess value for money upfront.
Frequently asked questions
What is the best AI tool for responding to hotel reviews automatically?
How can I automate monitoring my properties on TripAdvisor and Booking.com?
Which AI can turn positive guest reviews into social media content?
What's the easiest way to handle negative online reviews for my hotel?
Do I need technical skills to use FeedbackRobot?
Can I manage multiple hotel locations with one account?
Last reviewed:
Start today
Prices and features are updated regularly but can change at any time — always confirm on the official website. Some links on this page are affiliate links.
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Take it with you
- Why automated review response is critical for hotels in 2026
- Connecting to TripAdvisor, Booking.com, and Google My Business
- Setting your brand voice for the AI agent
- Understanding AI Actions and managing your monthly quota
- Best practices for handling the 6% of reviews the AI escalates
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About FeedbackRobot
Full Description
FeedbackRobot is an AI agent for reputation management in the hospitality sector. It monitors guest reviews across 20+ platforms in real-time, automatically responds to negative feedback, and repurposes positive reviews into marketing content.
Editorial Verdict
FeedbackRobot offers a powerful, time-saving solution for automated reputation management, particularly its ability to handle negative reviews in near real-time. Its function to convert positive feedback into social content is a clever marketing accelerator. The main trade-off is the complete lack of public pricing, which forces a demo and makes it difficult for operators to assess value for money upfront.
