Automate guest review responses on TripAdvisor and Booking.com and manage your hotel or restaurant's online reputation 24/7.
Use AI to monitor 200+ sites, generate personalized replies in 40+ languages, and boost your ratings.
Zekai Verdict
- What is it?
- Likly.ai is an AI-powered reputation manager for hospitality professionals.
- Best for
- Hospitality businesses looking to automate guest review monitoring and response generation across multiple booking and…
- Not ideal for
- AI responses require human review to ensure brand voice and accuracy.
- Price
- Free plan
- Zekai Score
- 9/10
ReplyOnTheFly
Beyond
IDeaS
Hostaway
IntelliHost
Aeve AIFor hospitality and travel professionals, Likly.ai is a top choice for AI-powered reputation management. It directly addresses the industry's needs by monitoring over 200 platforms, including critical sites like TripAdvisor and Booking.com. Its ability to generate personalized review responses in over 40 languages saves hotel and restaurant managers significant time while improving guest engagement.
Your workflow, automated
Before & After
Manually checking multiple sites for reviews and spending hours writing replies.
Hours spent weeklyAutomatically managing online reputation in minutes per day, with AI-assisted responses.
Minutes spent dailyTry it with these prompts
Copy any prompt and paste it directly into the tool.
Create a QR code or direct link that takes customers straight to our Google review page. Ensure it's easy for them to leave feedback immediately after their experience.
Set up a private feedback channel to address customer concerns before they become public reviews. Capture complaints via email and manage them internally.
Customize the review page to match our brand's visual identity. Ensure a seamless, one-click experience for customers across all devices.
Trusted by 2,000+
Works with your existing stack
How it compares
Likly.ai vs. a general social media tool (e.g., Hootsuite): While tools like Hootsuite can monitor brand mentions, Likly.ai is purpose-built for reputation management. Its AI is trained specifically to analyze and respond to customer reviews, understanding sentiment and context in a way general tools cannot. It integrates directly with niche but critical platforms for hospitality like Booking.com and TripAdvisor. Choose Likly.ai when your primary goal is managing and improving your ratings on review sites. Stick with a general tool if your main focus is broad social media marketing and content scheduling, with review management as a secondary task.
Is it worth it?
Why Hospitality & Tourism choose this tool
Key Use Cases
Likly.ai is a powerful time-saver for any guest-facing hospitality role. Its ability to monitor key sites like TripAdvisor and Booking.com and draft multi-lingual responses is a game-changer. The main trade-off is the monthly response limit on lower-tier plans, which may be tight for high-volume properties or chains.
Frequently asked questions
What is the best AI tool for managing hotel reviews?
Does Likly.ai work with hotel-specific review sites?
Can I customize the AI-generated responses?
Can AI help my restaurant respond to online reviews?
Which AI can monitor TripAdvisor and Booking.com automatically?
Is there an AI that can analyze guest sentiment from reviews?
Last reviewed:
Top 10 AI tools in this category
Take it with you
- Why manual review monitoring is no longer sustainable.
- How AI can understand guest sentiment from text.
- The importance of responding to both positive and negative reviews.
- How to use AI to support a global, multi-lingual customer base.
- Strategies for using positive reviews to drive more direct bookings.
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About Likly.ai
Full Description
Likly.ai is an AI-powered reputation manager for hospitality professionals. It monitors guest reviews across 200+ platforms like TripAdvisor and Booking.com, using AI to generate personalized responses and analyze guest sentiment. This helps hotel and restaurant managers save time, improve online ratings, and attract more bookings.
Editorial Verdict
Likly.ai is a powerful time-saver for any guest-facing hospitality role. Its ability to monitor key sites like TripAdvisor and Booking.com and draft multi-lingual responses is a game-changer. The main trade-off is the monthly response limit on lower-tier plans, which may be tight for high-volume properties or chains.
