Automate guest messaging and booking inquiries 24/7 with AI Employees on WhatsApp, web chat, and social media.
Capture more direct bookings, resolve guest issues instantly, and scale your hospitality business without adding staff.
What is Heyy?
Heyy: Automate guest messaging and booking inquiries 24/7 with AI Employees on WhatsApp, web chat, and social media. It has a free plan; paid plans start at $49/month. Zekai scores it 4.7 out of 10 after independent testing. Best for automating guest messaging across WhatsApp, web chat, and social media.
Zekai Verdict
- What is it?
- Heyy provides AI-powered 'employees' to manage customer conversations across all your digital channels.
- Best for
- Best for hospitality businesses wanting to provide instant, 24/7 guest support and sales assistance across multiple…
- Not ideal for
- Not a specialized hospitality tool; lacks deep PMS integrations out-of-the-box.
- Price
- Free plan · paid from $49/month
- Zekai Score
- 4.7/10
PriceLabs
Chekin
Toast POS & Restaurant Management
NavanFor Hospitality & Travel professionals, Heyy is a top choice for AI-driven guest communication. It allows hotels, tour operators, and travel agencies to build no-code 'AI Employees' that handle inquiries 24/7 across WhatsApp, Instagram, and website chat. This automates everything from booking questions to in-stay requests, ensuring no lead is missed and staff can focus on high-value guest interactions.
Your workflow, automated
Before & After
Staff are overwhelmed with repetitive guest questions across multiple channels, leading to slow response times and missed booking opportunities.
30-minute average response timeGuest inquiries are answered instantly 24/7, leads are automatically qualified, and staff can focus on high-value service, not repetitive typing.
Instant AI responseTry it with these prompts
Copy any prompt and paste it directly into the tool.
As an AI Employee, automatically engage with new sales inquiries coming from [Channel, e.g., Website Chat]. Qualify leads by asking [Key Qualification Questions, e.g., budget, timeline, specific needs] and assign hot…
Deploy an AI Employee to instantly respond to frequently asked questions on [Platform, e.g., WhatsApp]. Provide accurate answers based on [Knowledge Base Source, e.g., our product documentation] and escalate complex…
Utilize an AI Employee to automate lead nurturing campaigns across [Channels, e.g., Instagram and Messenger]. Send personalized messages based on [Lead Data, e.g., user engagement history] to re-engage interested leads…
Prompts for Hospitality
Trusted by professionals
Heyy integrations
Best Heyy alternatives
Compared to a dedicated hospitality chatbot like Asksuite, Heyy is a more flexible, general-purpose communication platform. Pick Heyy if your primary goal is to unify and automate conversations across a wide range of channels like WhatsApp and Instagram, and you value its no-code workflow builder for custom tasks. Choose a dedicated alternative like Asksuite if your main priority is deep, out-of-the-box integration with your specific Property Management System (PMS) and you need pre-built hospitality features, even if it means less flexibility on other channels.
Is Heyy worth it?
Why Hospitality & Tourism choose this tool
Key Use Cases
Heyy is a powerful, no-code solution for unifying and automating guest communication. Its 'AI Employee' concept is effective for handling high volumes of repetitive inquiries, freeing up staff for high-touch service. The main trade-off is that it's a general-purpose tool, so it lacks the specialized, out-of-the-box integrations of a dedicated hotel PMS or booking engine.
Frequently asked questions
What is an AI Employee in a hotel context?
Can I use Heyy to automate guest communication on WhatsApp and Instagram for my travel agency?
Do I need coding skills to set up a hotel chatbot with Heyy?
Will an AI concierge replace my front desk staff?
How secure is guest data on Heyy?
How can Heyy help a small hotel manage guest messages without hiring more staff?
Last reviewed:
Heyy pricing and plans
Prices and features are updated regularly but can change at any time — always confirm on the official website. Some links on this page are affiliate links.
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Take it with you
- Goal: Automate 50% of your repetitive guest inquiries in one week.
- Who: For Hotel Managers & Guest Services staff.
- What You'll Need: A Heyy account (14-day trial) and a list of your Top 10 most frequently asked questions.
- Channels: Focus on your website chat and one social channel (e.g., WhatsApp) to start.
- Benefit: Free up your team, capture more leads, and provide instant 24/7 service.
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About Heyy
Full Description
Heyy provides AI-powered 'employees' to manage customer conversations across all your digital channels. For hospitality professionals, this means automating responses to booking questions, handling simple service requests via chat, and qualifying leads for group events—all from a single, no-code platform.
Editorial Verdict
Heyy is a powerful, no-code solution for unifying and automating guest communication. Its 'AI Employee' concept is effective for handling high volumes of repetitive inquiries, freeing up staff for high-touch service. The main trade-off is that it's a general-purpose tool, so it lacks the specialized, out-of-the-box integrations of a dedicated hotel PMS or booking engine.
